Executive Assistant - Legal

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

What this role is:   

You’ll be a trusted partner to our Executive Vice President - Chief Legal Officer helping to manage their time, anticipate needs, and resolve issues before they arise. You are the go-to person to ensure their day runs smoothly and efficiently. You’ll also support the broader Legal Organization as needed, keeping the department organized and on track.  

What this role isn’t:   

This role isn’t about running errands or managing personal tasks. This is a high-impact role requiring strong judgement and discretion. You’ll coordinate complex meetings across time zones, work with sensitive legal information, and remain steady and focused when priorities shift. Coordinating global calendars and navigating legal deadlines requires precision – your ability to keep everything on track will make a real difference. 

What you’ll bring to the table:   

To be successful in this role, you’ll need top-tier organizational skills, strong judgement, and a high degree of professionalism. You’re a skilled communicator – both written and verbal – with a customer-service mindset. You thrive in high-stakes environments, keep cool under pressure, and know how to support leaders dealing with complex and confidential matters.  

Some details about what you will do:   

• Provide high-level administrative support to the Executive Vice President - Chief Legal Officer, including managing a complex and ever-changing calendar. 

• Anticipate the Executive Vice President - Chief Legal Officer’s needs and proactively manage day-to-day priorities. 

• Handle sensitive and confidential information with utmost discretion. 

• Prioritize and manage multiple assignments with minimal oversight. 

• Plan, organize and prepare for complex meetings including communicating meeting details to members, arranging meeting venue and equipment/catering needs, compose and/or work with others to prepare agenda, ensure relevant materials are ready for meetings and/or review, providing day-of-event support, etc.  

• Assist with light project/process management, including onboarding for team members, offsites, and team-wide activities, etc.  

• Make global travel arrangements and prepare detailed itineraries. 

• Support expense reporting and monthly reconciliation of credit card statements. 

• Assist with ad-hoc projects in support of the office of the Executive Vice President - Chief Legal Officer.

• Track project and progress of issues through to resolution, escalating as necessary to keep things moving. 

• Implement, interpret, and apply current administrative policies and procedures.  

• Partner and collaborate with internal stakeholders (Legal, HR, Finance, and Legal Leadership team) to achieve goals (including department, division and individual goals) in support of the mission.  

Requirements:   

• 8+ years of corporate experience working as an Executive Assistant, with experience supporting a senior executive of legal leader.   

• Strong interpersonal skills with the ability to build relationships across all levels of the organization.  

• Proven ability to handle sensitive, confidential information with integrity and discretion.  

• Comfortable in a fast-paced environment where you need to reprioritize on the fly.  

• Outstanding organizational and time management skills, with great attention to detail.  

• Strong written and verbal communication skills.  

• High level of professionalism and the ability to exercise good judgment.  

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat.  

• Ability to work independently while also being a team player.  

#LI-Remote

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.