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JPMorganChase

Executive Administrative Assistant

Posted Yesterday
Remote or Hybrid
Hiring Remotely in GA, USA
Senior level
Remote or Hybrid
Hiring Remotely in GA, USA
Senior level
Provides high-level administrative support to Managing Director-level executives within a fast-paced banking technology team. Responsibilities include complex calendar management, communications, confidential information handling, meeting and event coordination, domestic and international travel arrangements, expense processing, onboarding and offboarding support, documentation maintenance, and preparation of presentations and meeting materials. The role requires strong organization, discretion, communication, Microsoft Office proficiency, and five days of in-office work.
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Become an integral part of Consumer & Community Banking - Tech team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.


As an Executive Administrative Assistant on the Consumer & Community Banking - Tech team, you possess structure, attention to detail, quality focus, high energy, and flexibility to a high-paced deadline driven organization. In this role you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.


Job Responsibilities

  • Manage complex calendars and scheduling priorities
  • Screen calls, manage communications, and handle sensitive information
  • Coordinate internal and external meetings and logistics
  • Arrange domestic and international travel
  • Plan offsite meetings, conferences, and events, including catering and transportation
  • Process invoices and expense reports while ensuring policy compliance
  • Support onboarding and offboarding, including equipment and system access requests
  • Draft and distribute professional communications to stakeholders at all levels
  • Maintain organizational charts, executive bios, and administrative documentation
  • Assist with spreadsheets, presentations, and meeting materials for client engagements
  • Partner with administrative teams and support ad hoc projects as needed

Required qualifications, skills, and capabilities

  • At least five years of administrative experience, supporting at the Managing Director level (or equivalent) or above
  • Advanced ability to organize
  • Tact and good judgment in confidential situations, and proven experience interacting with senior management
  • Strong interpersonal, written, and oral communication skills
  • Strong proficiency in Microsoft Office
  • Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, skills, and capabilities

  • College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options. 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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