EverPro - Sr. Manager of Market Strategy

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
We are looking for a Sr. Manager of Market Strategy to focus on our home field services market segment in EverPro. 

Reports To: Head of Market Strategy – Home & Field Services and Remodeling

Role Summary:

The Sr. Manager of Market Strategy for Home & Field Services will play a critical role within EverPro’s strategic leadership team, specifically overseeing strategic coordination and execution to drive revenue, EBITDA, customer growth, and retention across the Home & Field Services portfolio. Reporting directly to the Head of Market Strategy for Home & Field Services and Remodeling, this role is designed to ensure strategic alignment, facilitate effective communication, drive research validation, analyze industry trends, and measure strategic initiatives' success.  The role demands strong analytical abilities, superior organizational and communication skills, and the capability to collaborate cross-functionally with Product, Engineering, Marketing, Sales, Partnerships, and Customer Success teams.

Key Responsibilities:

Strategy Development and Validation:
•    Partner closely with the Head of Market Strategy to formulate, validate, and refine strategic plans and long-term roadmaps for Home & Field Services products.
•    Contribute to strategic planning processes, from initial ideation through execution, implementation, and continuous optimization.
•    Conduct market entry analysis or product-market fit assessments for potential expansions or product enhancements.
•    Attend industry conferences and maintain industry networks to stay ahead of market trends and competitor movements.
Strategic Coordination and Execution:
•    Drive strategic priorities through cross-functional coordination, ensuring alignment across Product, Marketing, Sales, Engineering, and Customer Success teams.
•    Act as the central communication liaison between functional groups and strategic leadership, synthesizing updates, progress, and feedback.  
•    Maintain a pulse on cross-functional drivers of market performance and potential opportunities or risks to budget.
•    Identify opportunities and challenges within cross-team execution, providing recommendations to optimize revenue, EBITDA, operational effectiveness, and strategic alignment.
Strategic Analysis and Research:
•    Conduct rigorous industry research and competitive analysis to inform strategic direction and validate strategic opportunities (e.g. product portfolio, positioning, customer segmentation, pricing/packaging/bundling). Interact regularly with product and marketing segment leaders to understand pricing and offering effectiveness. 
•    Analyze internal and external data to build business cases, models, and scenario analyses supporting strategic priorities, growth opportunities, and investment areas.
•    Create and present concise, impactful findings, strategic recommendations, and initiative performance clearly to the Head of Market Strategy and other senior leaders.

Performance Measurement and Reporting:
•    Establish, monitor, and report on strategic KPIs, ensuring initiatives deliver projected business outcomes.
•    Regularly track, analyze, and report on strategic initiatives and performance, identifying and addressing any gaps in expected versus actual outcomes.
Additional Competencies:
•    Strategic thinker with a proactive and solution-oriented mindset.  Able to translate research and analytics into actionable insights.
•    Highly organized, detail-oriented, with strong project and time management capabilities.
•    Excellent interpersonal skills, capable of effectively influencing stakeholders. 
•    Excellent written and verbal communication skills.
•    Comfortable operating in a fast-paced, evolving environment.
•    Highly adaptable; able to balance high-level vision with detailed execution and switch focus across different topics with ease.

Where: Remote. You will be expected to travel periodically to field offices, conferences, and industry events. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:
· Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
· Robust health and wellness benefits, including an annual wellness stipend
· 401k or RRSP with company match
· Annual wellness stipend
· Flexible and generous paid time off
· Employee Stock Purchase Program
 

Compensation: The target total compensation for this position is $160,000 to $170,000 USD/year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.