ETF Trading Logistics Associate

The Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions. 

Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services.

About the role

We are seeking a motivated professional with 3–5 years of ETF experience to join our growing team. The ETF Trading Logistics Associate will support the SVP of Trading in executing key initiatives across the trading organization. This role combines analytical, project management, and administrative responsibilities to enhance operational efficiency, ensure compliance, and maintain coordination between departments. The ideal candidate is detail-oriented, highly organized, and comfortable working across multiple teams and projects in a fast-paced environment.

What you'll do

Departmental Liaison

Serve as a point of coordination between Trading Operations and internal partners, including:

• Technology: Track system enhancements, outages, and platform updates.
• Legal & Compliance: Support documentation and monitoring of operational adherence to regulations and policies.
• Risk: Help identify and communicate operational risks and mitigation steps.

New Fund Onboarding

• Support process development, implementation, and ongoing maintenance of new fund onboarding workflows.
• Coordinate cross-departmental tasks and follow-up to ensure deadlines and regulatory requirements are met.

Workforce Management and Planning

• Support staff scheduling, PTO tracking, and headcount planning across trading teams.
• Maintain up-to-date organizational charts and business continuity documentation.

Budgeting and Forecasting

• Assist in preparing, tracking, and reconciling departmental budgets and forecasts.
• Coordinate with Finance to ensure accuracy and timely updates to financial reports.
• Dashboarding and Analytics
• Assist in creating, maintaining, and enhancing operational dashboards and key performance reports.
• Compile and analyze trading, workflow, and operational metrics for management review.
• Support data-driven decision-making through clear visualization and reporting.

Executive and Project Support

• Prepare and format materials for presentations to the Executive Committee and other senior stakeholders.
• Assist in tracking progress and deliverables for ongoing projects and operational initiatives.
• Provide project management support for special assignments as directed by the Trading Operations & Logistics Manager.

Qualifications

• 2–4 years of experience in financial services, preferably in operations, trading support, or project management.
• Strong organizational, analytical, and communication skills.
• Proficiency with Microsoft Excel, PowerPoint, and Word; familiarity with data visualization or dashboarding tools is a plus.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure.
• Professional demeanor, attention to detail, and a proactive attitude.

We are prioritizing candidates who are located within proximity to Chicago, IL; Milwaukee, WI; New York City, NY; and West Palm Beach, FL.