Enterprise Product Manager - Workday

Key Responsibilities

• Product Ownership: Lead end-to-end ownership of the Workday ERP transformation, including strategic planning, scope definition, and implementation oversight. 
• Scope and Delivery Management: Govern and manage project scope proactively to avoid creep; ensure accountability and transparency with SI partners regarding deliverables, timelines, and quality. 
• Functional and Technical Expertise: Quickly learn and deeply understand Workday’s technical ecosystem, financial processes, and integration methodologies; provide informed decisions and direction on process simplification and solution design. 
• Stakeholder Liaison: Act as a key liaison between accounting, finance, and technology teams, ensuring alignment between business requirements and technical execution. 
• Project Leadership and Governance: Guide and oversee implementation activities, managing milestones, risks, and dependencies effectively to ensure timely, within-budget delivery. 
• Documentation and Accountability: Maintain comprehensive documentation of functional scope, changes, and rationale; manage acceptance of delivered functionalities against documented scope and business expectations. 
• Future-Proofing and Scalability: Ensure solutions are foundational yet adaptable for future transformation phases (e.g., HR, payroll), maintaining an enterprise-wide perspective. 
• Executive Engagement: Collaborate with executive sponsors and business stakeholders to build alignment, excitement, and ownership over the transformation initiative. 
• Implementation Standards: Adhere to Professional Services (PS) implementation standards and methodologies, ensuring best practices and consistent approaches. 
• Solution Validation: Validate, gather, and assess complex solutions to make thoughtful recommendations to SI partners. 
• Configuration and Integration: Gain proficiency in the configuration and integration of solutions to ensure effective deployment. 
• Process Documentation: Initiate, suggest, document, and assist in creating repeatable business processes and artifacts to scale the organization.

Major Responsibilities/Activities:

• Solution Deployment (85%) 
• Document transformation scope, requirements, and solution/process design for different financial modules. 
• Collaborate closely with Program Managers to successfully deliver projects. 
• Participate actively in the transformation lifecycle, from requirements gathering and functional mapping to design, delivery, and testing. 
• Engage with functional stakeholders to capture requirements and manage SI implementation scope. 
• Lead product delivery aspects within the transformation scope. 
• Align business functionality with technical architecture. 
• Lead solution design discussions and manage integration points between CLM and other platforms (e.g., Salesforce). 
• Validate/gather functional and technical requirements, and produce solution designs. 
• Create and obtain customer sign-off on core project documentation, including requirements, user stories, solution designs, and architecture. 
• Execute technical implementation activities, test plan validation, data migration, UAT, SIT testing, and Hypercare support. 
• Identify and proactively manage engagement-related risks. 
• Provide training and reusable project artifacts to promote scalability. 
• Administration (5%) 
• Maintain internal communications with the project team, team lead, and management. 
• Provide feedback and updates to internal processes through documentation. 
• Training (10%) 
• Continuously update knowledge through internal and industry-standard training/certifications. 

Qualifications

• Bachelor’s degree in Computer Science, Business Administration, Legal (JD), or related field; advanced degree preferred. 
• 7+ years of external consulting experience in business process analysis, solution design, configuration, and SaaS project delivery. 
• 4+ years of experience with Workday solutions, architecture, API, data, and process flows. 
• Practitioner-level experience in legal operations, contract management, and commercial contract administration. 
• Strong capability in translating business requirements into technical specifications and implementing solutions. 
• Exceptional people and time management skills, highly organized, motivated, and driven. 
• Proven ability to lead fast-paced and complex projects. 
• Excellent communication, escalation management, and presentation skills. 
• Strong ownership and accountability for assigned tasks, effective time management, and flexibility.