Global SVP, Strategy & Solution Consulting

Creatio (www.creatio.com) is one of the fastest growing enterprise SaaS companies, headquartered in Boston, with a global team of 800 dedicated professionals. In 2024, the company became a unicorn while continuing its expansion among enterprise customers and strategic verticals with an impressive 45% year-over-year top-line growth. 

With amazing opportunities ahead of us, Creatio is looking for an SVP, Strategy & Solutions Consulting to oversee Creatio’s global vertical. Creatio works globally providing an AI-native no-code platform for workflow automation and CRM. The company is winning a big horizontal market, targeting mid-size and large enterprises, with the global TAM of dozens of thousands of organizations.

In 2024, Creatio achieved a defining milestone: a $200 million capital raise at a $1.2 billion valuation, while demonstrating world-class growth metrics fueled by new customer acquisitions and expansion of the existing accounts. 

Global SVP, Strategy & Solutions Consulting will report directly to the CEO and oversee the vertical of 50 consultants, pre-sales engineers and demo-engineers. The primary role of SVP, Strategy & Solutions Consulting is to drive business forward, helping the sales team along the enterprise sales cycle. 

KEY FUNCTIONAL AREAS:

1. Strategy Consulting – achieving business objectives through digital transformation
2. Value Consulting – ROI calculation, business processes advisory
3. Solution Engineering – POC and product demos, solution integration and architecture
4. Industry consulting – business modeling and trends advisory

The role will cover the following areas:

STRATEGY & SOLUTION CONSULTING

• Own the advisory, value and product offering during the sales cycle: strategy consulting, digital transformation vision, ROI calculation, value prop presentation, product demos, POCs, executive presentations, project estimates together with partners.
• Strategy consulting: help businesses identify the areas of growth and improvement, create strategies to address challenges through digital transformation, use the expertise to make recommendations for improvement.
• Deeply understand customer's business challenges and industry use cases, find the right strategic approach to resolve challenges, outline the execution roadmap, create the solution and present the solution through the value that Creatio can deliver.
• Effectively collaborate with Creatio sales teams in America, Europe and APAC to find the best solutions for prospects and drive sales opportunities to closure.
• Build productive relationships with channel partners to create the project estimates and present the solution value to clients and prospects of Creatio.
• Define the highest standards for discovery calls, product demos, value prop presentations and every other increment delivered by the Pre-sales team.
• Personally conduct presentations and product demos for the key clients of Creatio.
• Help sales teams to find creative solutions to win sales opportunities. 

LEADERSHIP & MANAGEMENT

• Effectively lead and manage the team of 50 consultants, pre-sales engineers, enterprise architects and demo-engineers across the globe (offices in USA, LATAM, Europe, MEA and Australia).
• Build and continuously improve efficient processes.
• Navigate through the array of projects and tasks, define the priorities, and effectively distribute the workload among the team.
• Identify and optimize repeatable tasks, build the shared knowledge base and implement effective knowledge sharing processes within the department.
• Constantly train and uplevel the team, bringing best industry practices and innovations.

INNOVATIONS

• As a member of the executive team, make an impact on the overall company’s strategy.
• Continuously improve processes to make sure Creatio delivers the best value to our prospects and clients at each step of the pre-sales journey.
• Effectively collaborate with the product leadership team to drive product development in the direction that brings the biggest value to Creatio clients.
• Ideate and bring forward strategic innovations that will improve the overall business of the company.

REQUIREMENTS:

• Bachelor’s degree in a relevant discipline is required; Master’s degree is a preference.
• 10+ years of experience in strategy consulting, business consulting, solution engineering, automation projects.
• Leadership experience, managing the team of at least 30 people.
• Experience at global companies with operations in multiple geographies is required.
• Combination of a startup experience with the global corporate experience is a preference.
• Enterprise SaaS experience in CRM, workflow automation or FinServ automation is required.
• Deep understanding of business models and operations in multiple different industries.
• Good understanding of enterprise software technology.
• Strong enterprise sales experience, participation in multiple sales cycles.
• Excellent communication and people skills. Ability to deliver stellar presentations to very different audiences: from technical teams to C-Suite.
• Strong leadership and organizational skills.
• Perfectionist by nature.
• Ability to combine strategic vision with a hands-on approach. Willing to lead by example, ready to roll-up the sleeves.