Enterprise Account Manager

As an Account Manager at Symmetry, you’ll be tasked with nurturing long-term customer relationships and guiding growth within your assigned portfolio. You’ll serve as the trusted advisor to clients — ensuring adoption, satisfaction, and expansion across our solutions. This role requires a proactive, consultative approach to identifying new opportunities, resolving challenges, and aligning customer goals with measurable outcomes. You’ll collaborate closely with sales, success, and product teams to deliver extraordinary value and maintain Symmetry’s reputation for excellence and partnership.

The Sales team at Symmetry Software is responsible for helping leading HR, payroll, and compliance platforms integrate our technology to ensure accurate, compliant paychecks for millions of employees across the U.S. You’ll join a collaborative, high-performing team that values learning, enablement, and scalable excellence. This role partners cross-functionally with Sales, Product, and Client Success—acting as the connective tissue between technical credibility and commercial impact.

Our team is deeply invested in combining AI-driven workflows, consultative selling, and domain expertise to modernize how we engage, educate, and win with clients.

Here’s what you’ll do day-to-day:

• Responsibilities
  • Manage and grow a defined portfolio of enterprise accounts, guiding expansion through cross-sell and upsell.
  • Source and close new enterprise opportunities across Symmetry’s full suite of products.
  • Deliver compelling demos and ROI-based presentations to senior leaders across Product, Engineering, Payroll Tax Compliance, and Finance functions.
  • Lead negotiations and coordinate with legal, product, and implementation teams to ensure the successful execution of contracts.
  • Maintain pipeline forecasting and activity tracking within Salesforce (or equivalent CRM).
  • Collaborate cross-functionally with Marketing, Product, and Customer Success to enhance client satisfaction and market strategy.
  • Consistently meet or exceed quarterly and annual sales targets, including new bookings and renewal goals.
  • Travel up to 10% for key client visits and industry events.
• AI Fluency
  • You are expected to use AI tools as part of your daily workflow and progressively embed AI into how you sell, research, and collaborate. At this stage, you’re experimenting, iterating, and sharing effective practices that improve personal and team efficiency.
  • AI-Enhanced Selling & Prospecting
    • Use AI to identify ideal customer profiles, prioritize accounts, and personalize outreach based on industry, role, and pain points.
    • Leverage AI to draft prospecting emails, summarize meeting notes, and generate client-specific business cases more efficiently.
    • Evaluate AI outputs critically for accuracy, tone, and brand alignment before client use.
  • AI-Driven Account Planning & Forecasting
    • Apply AI to synthesize CRM, call, and pipeline data into actionable insights that improve forecasting accuracy and renewal strategy.
    • Experiment with predictive models or AI copilots to identify expansion signals and optimize deal strategy.
    • Use structured prompting and automation tools to save time on administrative reporting.
  • AI for Knowledge Documentation & Collaboration
    • Capture and codify account learnings, use cases, and competitive insights using AI documentation tools.
    • Contribute to the shared sales knowledge base and collaborate with peers by sharing successful prompts or AI workflows.

• 7-10 years of quota-carrying experience in B2B SaaS or enterprise software sales, ideally within HCM, payroll, or tax compliance technology.
• Proven success managing complex sales cycles and closing six-figure+ ARR deals.
• Demonstrated ability to identify, develop, and convert new business opportunities while expanding existing relationships.
• Solid business acumen and consultative selling skills, with the ability to translate technical solutions into business value.
• Excellent communication, presentation, and negotiation skills with senior-level stakeholders.
• Experience using Salesforce, HubSpot, or similar CRM platforms.
• Motivated, curious, and collaborative—driven to succeed both individually and as part of a high-performing team.

Our cash compensation amount for this role is targeted between $151,000-  $186,000 OTE in Scottsdale and most remote locations, and $194,000- $240,000 in San Francisco and New York. OTE = on target earnings which includes both base salary and variable commission with a 70/30 split between base salary (70%) and variable commission (30%).  Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.