Enterprise Account Executive

The Enterprise Account Specialist (EAS) is a strategic, operations-focused role responsible for owning the enterprise-level operational, contractual, and readiness infrastructure required to support large, multi-site health system partnerships. This role ensures enterprise accounts are fully prepared for successful deployment by managing EPIC/Aura readiness pipelines, LSA development, payer alignment, and enterprise onboarding. The role involves long-term strategic planning, business development, and delivering high-quality services aligned with Baylor Genetics core values and the hospital's mission and objectives.

Primary Focus Areas

· Health system and IDN partnership development, including contract pursuit and executive alignment

· EPIC/Aura enterprise readiness & integration pipeline

· LSA generation, operational contracting, and amendments

· Payer alignment & reimbursement workflow coordination

· Enterprise onboarding, implementation, and business operations

· Executive relationship management across clinical, operational, laboratory and IT leadership

Key Responsibilities

· Identify, pursue, and advance enterprise health system and IDN partnerships, including leading contracting efforts aligned with organizational strategy and growth priorities.

· Build and manage executive-level relationships across C-suite, clinical, operational, laboratory, and IT leadership to support enterprise alignment, execution, and long-term partnership success.

· Lead the full EPIC/Aura enterprise readiness pipeline

· Own enterprise roadmap management, timelines, and risk tracking

· Coordinate pre-build readiness and implementation kickoffs

· Build and sustain trusted relationships with C-suite executives, senior leaders, and key health system stakeholders

· Own creation and management of enterprise LSAs

· Coordinate with RCM, Legal, Medical Affairs, Product, Finance, and Sales

· Manage enterprise onboarding timelines and cross-functional handoffs

Maintain enterprise SOPs, documentation, and workflows

· Manage escalations across multiple sites or regions

· Prepare enterprise QBRs and performance reviews

· Identify and support enterprise expansion opportunities

Qualifications

· Bachelor’s degree in business, healthcare management, or a related field (master’s preferred), or equivalent work experience, required.

· 5+ years of experience in sales, account management, or business development within the healthcare and genetic testing sector, particularly with enterprise systems.

· Understanding of the continuum of care within clinical and diagnostic genetics.

· Proven track record of engaging with C-suite executives and senior leadership in hospital settings

· Excellent communication, negotiation, and relationship-building skills.

· Ability to work collaboratively in a fast-paced, cross-functional environment.

· Strong understanding of health system operations and governance

· Experience with EMR integrations (EPIC preferred)

· Familiarity with LSAs, payer workflows, and enterprise onboarding

· Strong cross-functional coordination and communication skills