Lead client delivery for AI-driven marketing transformation: run discovery, build scopes and roadmaps, coordinate teams, track timelines/budget/risks, provide status reporting, and ensure measurable outcomes.
About FuzeBox Ai
Overview
Responsibilities
Qualifications
Compensation
How to Apply
At FuzeBox, we’re building the intelligent platform for the AI future — where data, context, and human insight converge to power smarter, more adaptive AI experiences for enterprises and people alike.
In a world where data grows faster than businesses can harness it, FuzeBox brings clarity and control. Our AI-native orchestration system unifies data pipelines, model workflows, and real-time intelligence into a single, cohesive platform — enabling organizations to turn complexity into competitive advantage.
We are hiring an Engagement Manager to lead client delivery for AI-driven marketing transformation programs. This role is designed for someone who understands how to run a structured, professional client engagement—balancing discovery, execution, and behind-the-scenes orchestration—while keeping client outcomes first.
You will guide clients from formal discovery through implementation, ensuring engagements remain on track, on time, and on budget, with clear sign-offs and measurable results.
Responsibilities
• Serve as the primary day-to-day partner for client stakeholders
• Lead structured discovery across marketing strategy, data, tooling, and workflows
• Translate discovery into clear scopes, phased plans, and implementation roadmaps
• Drive alignment and formal sign-off at key engagement milestones
• Coordinate internal teams to ensure effective execution behind the scenes
• Track timelines, dependencies, risks, and budget throughout delivery
• Provide clear, professional status reporting to clients and internal leadership
• Anticipate issues early and resolve them before they impact outcomes
• 6+ years in engagement management, consulting, program management, or client delivery
• Experience running formal discovery and implementation engagements
• Familiarity with marketing strategy, marketing operations, or digital transformation
• Exposure to AI, data, or advanced marketing technology initiatives preferred
• Proven ability to manage complex, multi-stakeholder programs
• Competitive salary commensurate with experience
• Equity participation in a high growth-stage, AI-driven company
• Opportunity to work on high-impact client transformations in a professional delivery environment
Apply with a brief note on your background and interest.
Similar Jobs
Pet • Professional Services
Leads operational performance across 14 veterinary hospitals in the Atlanta region. Owns regional P&L, KPIs, budgeting, pricing, labor and inventory management, hospital execution, medical quality alignment, talent strategy, leadership development, and culture. Partners with medical and executive leaders to improve client and Associate experiences, doctor productivity, care quality, recruitment, retention, and continuous improvement. Requires extensive travel within the United States and regional hospital leadership experience.
Top Skills:
ExcelMicrosoft 365Power BIWorkday
Cloud • Information Technology
Manage worldwide monthly commission calculations, statements, disputes, CRM account reassignments, and CaptivateIQ administration. Develop commission plans, support quota planning, estimate regional and role-based quotas, align rules of engagement with plans, and evaluate sales performance through KPIs. The role partners with Sales leadership and Enablement while handling sensitive compensation discussions and improving SaaS commission processes.
Top Skills:
CaptivateiqExcelSalesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Leads the end-to-end operating model for Toast’s customer support organization, including staffing, workflows, service segmentation, workforce planning, quality, analytics, and performance measurement. Owns AI transformation across chat, voice, agent-assist, and automation, while partnering with Product and Engineering on support systems. Establishes voice-of-customer feedback loops, manages vendors and BPO partners, communicates performance to executives, and builds a high-performing operations leadership team.
Top Skills:
Agent-AssistAIAutomationBusiness Intelligence ToolsCcaasChatbotsHelpdesk/CrmKnowledge BasesVirtual AgentsVoice AiWorkforce Management Systems
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus


.png)
