Engagement Management Consultant (Program Manager)

Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization’s success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. 

Role Summary

The Program, Portfolio, and Governance Program Manager at Steel Point Solutions is responsible for managing and overseeing the delivery of key program and portfolio management services. This role emphasizes fostering organic growth and strengthening stakeholder engagement while ensuring that governance structures are robust and aligned with client objectives. The Program Manager will lead cross-functional teams, manage client relationships, and drive operational excellence to ensure the success of programs and portfolios under their purview.

Key Roles & Responsibilities

• Program and Portfolio Management: Lead the planning, execution, and delivery of multiple programs and portfolios, ensuring alignment with client goals and governance structures.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, ensuring continuous communication and alignment of expectations.
• Organic Growth: Identify opportunities for expanding services within existing engagements, leveraging client relationships to drive additional business.
• Governance Oversight: Ensure that governance frameworks are implemented and adhered to, focusing on risk management, compliance, and accountability.
• Resource Allocation: Oversee the allocation of resources across programs and portfolios, ensuring that teams are effectively staffed to meet project demands.
• Performance Monitoring: Establish and track key performance indicators (KPIs) for programs and portfolios, driving continuous improvement and ensuring successful outcomes.
• Team Leadership: Lead and mentor cross-functional teams, fostering a collaborative and high-performance culture.
• Client Relationship Management: Serve as the primary point of contact for clients, ensuring high levels of client satisfaction and addressing any concerns or issues that arise.
• Financial Management: Manage the financial performance of programs and portfolios, including budgeting, forecasting, and achieving revenue and profitability targets.
• Reporting: Provide regular reports and updates to senior leadership and clients, ensuring transparency and effective communication on the status of programs and portfolios.

Required Qualifications

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• 8+ years of experience in program, portfolio, and governance management, with a strong track record of delivering successful outcomes for clients.
• In-depth understanding of program and portfolio management methodologies, governance frameworks, and best practices in stakeholder engagement.
• Proven ability to manage client relationships and deliver value through effective program and portfolio management.

Preferred Qualifications

• Master’s degree in Business Administration, Project Management, or a related field preferred
• Certifications
  • PMP Certification preferred

Skills and Competencies

• Program and Portfolio Management: Expertise in managing complex programs and portfolios, with the ability to balance competing priorities and deliver high-quality results.
• Governance Expertise: Strong knowledge of governance frameworks and best practices, with a focus on risk management, compliance, and accountability.
• Stakeholder Engagement: Ability to build and maintain strong relationships with clients, partners, and internal stakeholders, ensuring alignment and satisfaction.
• Business Development: Skilled at identifying and capitalizing on opportunities for organic growth within existing engagements.
• Leadership: Strong leadership skills, with a focus on mentoring and developing teams, fostering collaboration, and driving performance.
• Financial Acumen: Ability to manage the financial aspects of programs and portfolios, including budgeting, forecasting, and achieving revenue and profitability targets.
• Communication: Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and effectively to clients and internal teams.
• Adaptability: Ability to thrive in dynamic environments, quickly adapting to changing client needs and market conditions.

Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: https://maps.certify.sba.gov/hubzone/map.