Enablement Business Partner- AMER Sales

Summary

At Guidewire, we believe in enabling success – not just for our customers but also for our employees. Guidewire Enablement is all about empowering our talented teams with the tools, knowledge, and training they need to excel in their roles. Our mission? To deliver exceptional learning experiences that drive measurable outcomes.
What We're Looking For:
As an Enablement Business Partner, your purpose is to forge a strong partnership with our stakeholder leaders to ensure our employees have the knowledge, skills, and assets they need to excel. You are responsible for understanding the strategic needs of your assigned business unit and translating them into high-impact enablement programs, events, and initiatives that drive productivity and business results.
Join us in shaping the future of Guidewire and unlocking the potential of our incredible Customer Success and Professional Services teams. If you're ready to embark on a thrilling journey of learning and empowerment, apply now! Guidewire is an equal-opportunity employer, and we encourage candidates from all backgrounds to bring their unique talents to our team.
Let's enable success together – apply today and be part of the Guidewire story!
About Guidewire:
Guidewire Software, Inc. is dedicated to fostering an inclusive environment that values diverse perspectives, abilities, and cultures. We are an equal opportunity and affirmative action employer. Qualified applicants will receive consideration regardless of race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
For candidates requiring accommodations during the hiring process due to a disability, please contact (650) 356-4940 or [email protected]. In the event of any unforeseen obstacles, our appeals process is available for denied accommodations or non-selection decisions.

Job Description

What you’ll do

• Serve as the primary enablement business partner for AMER Sales, Customer Success, and Professional Services leaders, building trusted executive relationships and aligning enablement roadmaps with GTM and Professional Services VPMOM priorities (AI-powered innovation, cloud adoption, and customer value realization). 

• Lead Training Needs Assessments for your stakeholder groups, defining scope, learning objectives, personas, and success metrics; partner with Program Owners to ensure each deliverable meets clearly defined outcomes and supports measurable business results.

• Own end‑to‑end execution of strategic programs and events for your portfolio (e.g., regional kickoffs, mid‑year forums, focused offsite training, and enablement workshops), coordinating content, speakers, logistics, and communications for a seamless learner experience.

• Design, maintain, and communicate persona-based learning plans and product/solutions learning paths, integrating P&C insurance domain knowledge, Guidewire platform/AI strategy, and role-specific competency expectations. 

• Conduct regular Executive Business Reviews (EBRs) with stakeholders to review 3–6 month learning plans, analyze indicators (adoption, performance, feedback), and adjust roadmaps for greater impact and alignment to revenue, services, and customer-success goals. 

• Partner with Onboarding and People teams to keep content current, cohesive, and skills-focused—connecting onboarding, soft-skills, leadership development, and functional enablement into a unified learning experience that supports our evolving AI- and cloud-first strategy. 

• Capture, analyze, and act on stakeholder and learner feedback; maintain Training Needs Assessments, enablement metrics, and Monday.com reporting to drive continuous improvement, transparency, and data-driven decisions.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. 

What you’ll bringRequired

• 3–5+ years of experience in Guidewire Sales, Professional Services, or Customer Success, with strong understanding of how these functions drive customer value and revenue.

• Demonstrated experience acting as a strategic partner to business leaders—synthesizing priorities, conducting needs analysis, and turning insights into clear enablement plans and roadmaps.

• Proven ability to design and execute complex, multi-stakeholder programs and events (kickoffs, offsites, workshops), managing timelines, logistics, and content with strong attention to detail.

• Strong business acumen and outcome orientation: you connect learning objectives to leading indicators, target behaviors, and measurable business outcomes (e.g., adoption, time-to-value, implementation efficiency). 

• Excellent verbal, written, and presentation skills, with the ability to communicate clearly across executive, manager, and individual contributor audiences and to adapt quickly in a changing environment.

• High integrity, rational decision-making, and a collegial, collaborative style—you build truthful relationships, use evidence to guide choices, and operate as a professional peer with stakeholders.

• Proficiency with Google Workspace, Monday.com, eLearning/learning experience platforms, and modern AI tools; comfort working in a fully remote, global environment.

• Good understanding of the property and casualty insurance business and how insurers use cloud, AI, and core platforms to transform workflows. 

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Preferred

• Experience in a formal enablement, learning & development, or strategy/operations role supporting Sales, Customer Success, or Professional Services.

• Background in designing persona-based curricula, certification paths, or structured onboarding for SaaS or enterprise software organizations.

• Familiarity with Guidewire’s platform, cloud strategy, and AI/GenAI capabilities, or similar enterprise P&C insurance platforms. 

• Experience working with distributed, global teams and facilitating virtual as well as in-person workshops and events.

• Bachelor’s degree in business, education, organizational development, or a related field—or equivalent practical experience.

What’s in it for you
The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

• Flexible work environment

• Health and wellness benefits

• Paid time off programs including volunteer time off

• Market-competitive pay and incentive programs

• Continual development and internal career growth opportunities

We also embrace a culture of in-person interviews for all applicants and onsite orientation for all new hires, so you can connect with our teams, experience our culture firsthand, and start your Guidewire journey with clarity and support.

The US base salary range for this full-time position is $140,000 - $210,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.