Employee Relations Consultant II

About the Role:

Serves as a key partner to leaders, managers, and employees in resolving workplace conflicts and navigating employee relations matters. Collaborates closely with the People & Culture (P&C) team to ensure adherence to organizational policies. Provides strategic coaching to leaders, People Business Partners, and managers to promote constructive feedback, reinforce best practices, and drive effective performance management across the organization.

What You Will Do:

• Manage employee relations across multiple business groups to assist employees and managers in resolving issues and grievances.
• Conducts thorough and timely workplace investigations in accordance with the company’s methodology and comply with all applicable laws.
• Maintains the company's employee case management system to ensure detailed documentation of employee relations matters.
• Communicates timely with all parties during the investigation process.
• Provides guidance in situations requiring conflict resolution, policy/procedure interpretation, performance management, position eliminations and other terminations, disciplinary actions, and other issues representing significant risk to the organization.
• Provides rigorous data analysis and reporting solutions based on business needs.
• Integrates and partners with People Business Partners and Legal team to implement solutions.
• Collaborate with business leaders to identify key trends in employee relations, while proactively leading initiatives in training, systems enhancement, and process improvement.
• Acts as a trusted advisor to managers and effectively assists with feedback and coaching to enhance employee performance.
• Independently owns large-scale, company-wide projects delivered on time, which improve frontline partner experience.
• Produces high quality written communications that concisely analyze problems and recommend appropriate solutions.
• Designs and delivers highly engaging training sessions for employees and managers.
• Conduct exits interviews and provides data driven reports to People Business Partners and management, highlighting trends and areas of concern, while recommending corrective actions.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience
• 3+ years of experience in employee relations (ER) or similar role handling ER activities.
• Experience researching complex human resources-related issues and implementing courses of action.
• Collaborates
• Manages Conflict
• Action Oriented
• Communicates Effectively
• Interpersonal Savvy
• Compassion

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $59,902.68 – $110,630.79

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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