Employee Relations Consultant - General Consulting

Wells Fargo is seeking an Employee Relations Consultant in Human Resources as part of the Employee Relations General Consulting. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com.

In this role you will:

• Participate in consulting and assisting in team or management related issues for individuals and all levels of management within Wells Fargo

• Provide front line support in the prevention, understanding, resolution, and referral of employee relations problems

• Communicate, guide, and educate on core or common Employee Relations or Human Resource policies

• Present recommendations for resolving complex individual issues and exercise independent judgment while leveraging and continuing to develop expertise in the Employee Relations functional area, policies, procedures, and compliance requirements

• Collaborate and consult with Employee Relations colleagues, internal partners, and managers to provide guidance, coaching, feedback, and recommendations related to employee relations issues

• Maintain accurate, timely, and required documentation of activities in case management system to ensure quality employee relations records and metrics.

• Maintain ability to work in a fast-paced environment and effectively manage competing priorities, includes ability to effectively consult on high-volumes of cases at one time

Required Qualifications:

• 2+ years of employee relations experience, or equivalent consulting experience, demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of Human Resources Consulting experience.

• 2+ years of experience applying knowledge of policy, employment laws and regulations to solve a problem

• Ability to manage a high volume of unique situations end to end to meet customer expectations

• Experience taking initiative to utilize multiple technologies to independently research and identify information, manage cases, and provide recommendations with detailed documentation to support and defend decisions  

• Strong conflict resolution skills

• Strong influence, communication, and problem-solving skills 

• Ability to work effectively independently and in a virtual team environment 

• Experience using a case management system 

• Highly refined and professional verbal and written communication

Job Expectations:

• This position will require onsite presence in a hybrid arrangement at one of the listed locations. (Des Moines, IA; Phoenix, AZ; Minneapolis, MN; San Antonio, TX; Charlotte, NC)

• Relocation assistance is not available for this position.