Summary
As a public and profitable company, we have ambitious plans to scale our impact across the healthcare ecosystem. We’re looking for an EMR / EHR Technical Analyst to join our EMR Operations and Integrations team and help define and support the EMR integrations that support our customers.
This role sits in the Engineering Organization and collaborates closely with engineers, product managers, and implementation leads. As an EMR Technical Analyst, you’ll serve as a subject-matter expert in in EMR (Electronic Medical Records) / EHR (Electronic Health Records) integrations. You’ll define and maintain interface standards, troubleshoot issues, and ensure consistent, reliable connectivity between our internal systems and our provider clients using platforms like Epic, Cerner, and Redox.
The ideal candidate has strong technical intuition, excellent communication skills, and hands-on experience working with healthcare data and interoperability standards. This is a great fit for someone who enjoys working cross-functionally, cares deeply about integration quality, and wants to be part of a high-accountability, engineering-driven culture.
Job Responsibilities
- Design, test, and maintain robust EMR integrations using HL7, FHIR, and API-based protocols
- Develop and maintain well-documented interface specifications, validation frameworks, and testing strategies
- Troubleshoot integration issues, including payload errors, data mapping discrepancies, and connectivity problems
- Work closely with software engineers to scope feature needs and validate implementations
- Support customer onboarding by defining integration requirements and validating technical readiness
- Help plan and execute migrations off legacy integrations, in collaboration with Engineering and Customer Implementation teams
- Maintain a high standard of documentation, reproducibility, and knowledge sharing across the team
- Collaborate with enterprise implementation, product, and support teams to ensure timely, high-quality delivery of EMR connectivity
Education, Experience, and Skills
- 3+ years working with healthcare interfaces, including HL7, FHIR, or Redox
- Strong ability to read, debug, and validate structured data formats such as HL7 v2, JSON, XML
- Familiarity with EMR platforms (e.g., Epic, Cerner) and their integration capabilities
- Hands-on experience with interface engines (e.g., Redox, Corepoint, Rhapsody)
- Comfort navigating technical discussions with engineers and non-engineers
- Attention to detail, especially in creating reproducible testing workflows and clear documentation
- Ability to work independently and drive projects forward in a collaborative, distributed environment
- Bonus:
- Experience with laboratory systems, healthcare operations, or customer onboarding processes
- Software development knowledge (e.g. Python, Javascript, or other)
#LI-REMOTE
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
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