Support region operations by tracking, analyzing, and reporting KPIs; build and maintain dashboards and reporting tools; assist outage planning, issue tracking, RCA management, and enable CPMs with data-driven insights to improve L2/L3 KPIs and schedule discipline.
Job Description SummaryThe trainee will contribute to ongoing operations excellence efforts by assisting with the tracking, analysis, and reporting of key performance indicators (KPIs). Their involvement will bring additional bandwidth and allow deeper follow-up on identified gaps, while also supporting continuous improvement efforts across functions.
A key part of the role will be to build and maintain intuitive dashboards and reporting tools that bring improved visibility to outage execution issues. These tools will support data-driven decision-making and allow a “one layer deeper” approach in follow-up, identifying trends and root causes that impact task completion timelines.Job Description#LI-Remote - This is a remote position
A key part of the role will be to build and maintain intuitive dashboards and reporting tools that bring improved visibility to outage execution issues. These tools will support data-driven decision-making and allow a “one layer deeper” approach in follow-up, identifying trends and root causes that impact task completion timelines.Job Description
Roles and Responsibilities:
- General Operations Excellence Support
- Outage Planning Activities and Timely Closure
- Issue Tracking and Sustainable Reporting Tools
- Support to CPMs and KPI Improvement
- The trainee will act as a coordinating link to monitor progress, escalate risks early, and help maintain schedule discipline.
- The trainee will work closely with the CPM (Customer Portfolio Manager) population, enabling them with accurate data and insights to drive corrective actions. By supporting efforts that improve L2/L3 KPIs and enabling proactive management of execution risks, the trainee will contribute to better overall project outcomes.
- Support in laying foundation for key projects and initiatives such as Critical TILs planning for implementation, linking Authoring TILs to be issued soon to the impacted outages' dates, Customer Experience Management, Region RCAs Management.
Required Qualifications:
- Senior student or Bachelor's degree in Mechanical, Electrical, Electrical Power, Electro-mechanical, Mechatronics, Mechanical power, Computer Engineering, Computer Science, Artificial Intelligence, Data Science or a related qualification.
- 0 to 2 years of experience in Data analysis or operations or Electrical or Mechanical engineering.
Desired Characteristics:
- Graduate with solid foundation in Mechanical/Fluid Mechanics/Internal Combustion Engines and Power Plant technology
- Advanced Knowledge of Microsoft Suite, Basic knowledge of python, excel VBA.
- Proficiency in using and utilizing AI available resources for improving job productivity.
- Physical Presence in Cairo, Egypt and ability to be present at the office.
- Advanced knowledge of Power BI and/or Tableau dashboards creation, SAP/ PMx is a Strong plus
- Ability to work with Cross-functional global teams and drive results.
- Excellent oral and written expression in English.
- Strong analytical and problem-solving mindset.
- Can-do attitude with a Strong sense of accountability as well as interdependence.
- Willing to challenge and enhance existing processes
Relocation Assistance Provided: No
Top Skills
Microsoft Suite,Microsoft Excel,Python,Excel Vba,Power Bi,Tableau,Sap,Pmx,Ai Tools
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus


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