E Commerce Intern

The opportunity: your role at Driven Brands 

DrivenAdvantage.com is the internal B2B marketplace that powers procurement and vendor connectivity across our portfolio of brands.  Our mission is to simplify and streamline the way our franchisees, operators and affiliates purchase products and services by providing a modern, data-driven Ecommerce experience.  

The DrivenAdvantage team is seeking a motivated and analytical individual to support the cross functional team in growth, optimization, and day-to-day operations of DrivenAdvantage.com. You will work with the operations, procurement, marketing and sales team members gaining exposure to real-world challenges, collaborating with internal stakeholders, and contributing to initiatives that drive platform improvements.   

What we look for: 

• You are curious and have a drive to continually learn – We are looking for people that opportunities instead of challenges and question the “why” behind everything we do 

• You have an agile, growth-oriented mindset - What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world. 

• You measure success and take accountability – You measure results and keep results objective through reporting and data.  You’re a person that believes in following things through to their conclusion and takes responsibility for results – positive or negative. 

How you will Own it :

• Support Site Operations & Merchandising 

• Assist with product catalog maintenance, content updates, and vendor onboarding 

• Support updates to product descriptions, images, categories, and collections to improve site navigation and usability 

• Monitor site accuracy and assist in resolving product data discrepancies 

• Assemble Key Data & Performance Analytics 

• Pull and analyze Ecommerce performance metrics such as traffic, conversion, search behavior, and order trends 

• Build weekly dashboards and insights summaries for leadership and category managers 

• Use platforms such as Qlik or similar analytics tools to extract data and highlight growth opportunities 

• Identify and Implement Improvements in User Experience 

• Conduct audits of the customer journey to identify friction points and propose enhancements 

• Support testing of new features, UI improvements, and search optimization initiatives. 

• Assist with creating internal playbooks and documentation for consistent Ecommerce processes 

• Support Vendor & Category Management  

• Partner with internal category leaders and external suppliers to gather product content, marketing assets, and promotional information 

• Help prepare presentations, promotional plans, and communications 

What you’ll Bring:

• Rising Junior/Senior pursuing a degree in Business, Marketing, Ecommerce, Analytics, or a related field 

• GPA of 3.0 or higher preferred 

• Strong proficiency in Microsoft Office (Excel, PowerPoint, Word) 

• Familiarity with Ecommerce platforms, digital merchandising, or analytics tools is a plus 

• Strong written communication skills and attention to detail 

• Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment 

• Interest in retail, marketplaces, and digital customer experience 

What’s in it for you: 

• Accelerate your technical capabilities and transformative leadership skills with on-the-job coaching and performance feedback procedures from the experienced management team 

• Broaden your horizons by working across business segments and organizational functions to collaborate with people of diverse backgrounds  

• Bring out the best in yourself with continuous investment in your personal well-being and career development 

• Join a team that likes to have fun 

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

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