Dowty Field Services Representative_AVI

Job Description SummaryDowty Field Service Representative (Static)
The Dowty Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.  Role will be responsible for supporting the R391 (C130J) Composite Propeller System and related components at Gabreski ANG Base, NY

Job DescriptionJob Title

Dowty Field Services Representative

Company Intro/About GE Aerospace

At GE Aerospace, we are redefining the future of flight. With a legacy of innovation spanning over a century, we design, build, and service advanced aircraft engines and systems that power the aviation industry. As a global leader, we are committed to creating a workplace that fosters collaboration, continuous improvement, and respect for people, while driving advancements in safety, quality, delivery, and cost.

Site Overview

This role is based at Gabreski ANG Base, NY, where you will work directly with customers to support the R391 (C130J) Composite Propeller System and related components. The site offers a dynamic and collaborative environment focused on delivering exceptional service and operational excellence. Employees benefit from a culture of teamwork, innovation, and a commitment to diversity, equity, inclusion, and belonging (DEIB).

Role Overview

As a Dowty Field Services Representative, you will provide technical direction and assistance to customers in the operation, maintenance, repair, and logistic support of GE products. This full-time role involves hands-on repair and maintenance of the Composite Propeller System and related components, as well as supporting program management and field service activities.

Key Responsibilities

• Provide technical direction and assistance to customers in the operation, maintenance, repair, and installation of GE products.
• Interpret data and technical instructions on-site to support customer needs.
• Communicate program status, customer problems, failures, trends, and opportunities to Product Support and Field Service teams through regular reports.
• Assist customers in scheduling maintenance and workload, ensuring parts meet established schedules.
• Perform intermediate and depot-level maintenance, including hands-on repair and maintenance of Composite Propeller Systems and related components.
• Review the effectiveness of maintenance actions to identify training needs and recommend improvements.
• Anticipate program requirements and assist in implementing actions to satisfy those needs.
• Provide market intelligence and identify sales opportunities for assigned programs.

The Ideal Candidate

The ideal candidate is a hands-on, customer-focused professional with strong technical expertise in aviation maintenance and repair. They thrive in a collaborative environment, demonstrate exceptional communication skills, and are committed to delivering high-quality results that drive customer satisfaction and operational excellence.

Required Qualifications

• Bachelor’s Degree from an accredited college or university (or a High School Diploma/GED with a minimum of 4 years of aviation experience in a Field Service or Maintenance position).
• Minimum of 2 years performing extensive repairs, conversions, and maintenance on engines and/or propeller systems.
• Ability to lift a minimum of 65 lbs.
• Must pass a non-DOT drug test and a background check.

Preferred Qualifications

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Proven analytical and continuous improvement mindset.
• Ability to interface effectively at all levels of the organization, both internally and externally.

Additional Information

• Scheduled weekly hours: 40 hours.
• Work shift: 1st Shift (United States of America).
• This role requires access to U.S. export-controlled information. Applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person) must obtain authorization for access to U.S. export-controlled information from the U.S. Government.

The base pay range for this position is $106,504-130,00.00 USD Annual The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on October 30th, 2025 GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includ tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. © 2023 GE Aerospace and/or its affiliates. All rights reserved. Attorney-Client Privileged

Closing

Join GE Aerospace and be part of a team that is shaping the future of flight. At GE Aerospace, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

#LI-Remote - This is a remote position