The Project Coordinator oversees the processing of applicants for the SSA, managing scheduling, documentation, and communication among stakeholders efficiently.
This is a remote position.
DoD SkillBridge Internship: Project Coordinator
DoD SkillBridge Provider: Vets2PM
Host Company: Strategic Communications
Host Company: Strategic Communications
Location: Remote - but only apply if interested in living/working in the following states:
MA, NH, RI, Washington, DC, VA, MD after the internship (for a potential job offer)
MA, NH, RI, Washington, DC, VA, MD after the internship (for a potential job offer)
*For those seeking internship opportunities only (not interested in full-time employment) - applicants may be located anywhere in the CONUS region
Must be active-duty U.S. Military Service Member who qualifies for participation in the DoD SkillBridge Program.
To Apply:
1. Go to https://vets2pm.com/skillbridge/ and complete SkillBridge Interest Form.
2. Return to this posting and click 'Apply'
Company Overview:
Based in Natick, Massachusetts, StratComm, Inc. is a project management firm providing technology solutions, training, content development, and advanced business consulting services. Now celebrating our 40th year in business, we serve the needs of Fortune 500 companies, 19 federal agencies, and all branches of the Armed Forces. We manage large, high-profile, often mission-critical programs worldwide for leading organizations such as IBM, VMware, Goldman Sachs, the U.S. Navy, the U.S Air Force, the U.S. Department of State, Department of Veterans Affairs, USAID, Treasury, and many other prominent companies and government agencies.
Company Website: https://stratcomminc.com
Position Summary:
Our firm manages nearly 1,000 part time subcontractors who perform work for the Social Security Administration (SSA). A Project Coordinator is responsible for working with SSA offices across the country and overseeing the processing of all applicants through suitability and credentialing.
Reporting to a Project Manager, the Project Coordinator (PC) will need to be extremely well organized, able to work with multiple stakeholders, and able to work directly with the SSA Hearing Office management and staff members, as well as subcontractors. The PC will work under tight deadlines in a high-volume environment, and will exhibit excellent attention to detail and a familiarity with manipulating data and understanding the impact suitability and credentialing has on the SSA program as a whole. To ensure success, the PC needs to have demonstrated interpersonal and organizational skills, the ability to multi-task, an exemplary phone manner, and a desire to provide a high level of service for the client and staff.
Key Responsibilities include but are not limited to the following:
- Collect all necessary documentation and guide subcontractors through the suitability and credentialing processes
- Coordinating and managing the scheduling of training sessions between clients and contractors, ensuring timely communication, availability alignment, and seamless appointment execution.
- Send initial forms to subcontractors to initiate the suitability process
- Utilize Podio to document actions taken and track data
- Complete e-QIP process for each subcontractor, including fingerprint appointment coordination
- Create and submit process and status reports, as requested
- Adhere to existing procedures and processes
- Monitor email inboxes and maintain active daily communications, both by phone and email
- Notify POC if anything comes from Client that needs to be addressed by them
- Work with and support the Project Manager and Assistant Project Managers to uphold all contractual requirements with the SSA
- Issue and maintain annual compliance requirements and documentation for completion
- Perform quality control on documentation received from prospective subcontractors
- Systems management of candidate and subcontractor database including updating and inputting data
- Suggestions for improving tracking and workflow as identified or needed
Qualifications:
- Bachelor’s degree preferred (relevant experience may be considered in lieu of a BA)
- Proficient with Microsoft Office Suite, and Adobe Acrobat
- Minimum of 2 years of demonstrated Customer Service and administrative responsibility (e.g., call center, customer support)
- Be able to work cross functionally with other project management teams
- Extremely detail-oriented and well-organized
- Able to accurately resolve issues in a timely manner
- Ability to take initiative, work independently, and meet strict deadlines
- Strong communication and customer service skills required (oral and written)
- Excellent typing skills
- Any experience with Accounts Payable/Accounts receivable or a Finance background is highly desirable.
Vets2PM Provides:
- Mentorship and guidance via regular SkillBridge Intern Zoom Meetings.
- PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course.
- Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'.
Other:
Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship.
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