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Prochant

DME Reimbursement Specialist

Sorry, this job was removed at 02:07 p.m. (EST) on Friday, Nov 14, 2025
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Remote
Hiring Remotely in United States
Remote
Hiring Remotely in United States

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The DME Reimbursement Specialist is responsible for multiple areas that are key to success for Prochant, a billing service and process outsourcing company in the U.S. healthcare industry. The DME Reimbursement Specialist responsibilities include:

  • Billing Review
  • Claim Generation
  • A/R & Denial Management
  • Unaddressed Claim Management
  • Stop/Held Revenue review
  • Correspondence review and Indexing
  • Reporting and reconciliation of all executable work tasks
  • Escalations/tasking of work exceptions to appropriate parties
  • Management of follow-ups
  • Peer support/Peer coaching
  • Quality Assurance
  • Eligibility
  • Prior Authorization
  • Intake

In this role, you are responsible for high level DME / HME claim review & resolution. This includes:

  • Billing Review & Claims Generation
    • Manage inbound queue of orders to be reviewed/claims to be generated
    • Quality review prior to claim generation
    • Claim generation within specified turnaround time
    • Maintenance of downloads and production logs
    • Exception Tasking
    • Follow Ups
    • Peer Coaching/Peer Support
    • Peer Quality Assurance (Audits)
  • A/R & Denial Management
    • Denied claim review and analysis
    • Denied claim resolution action including, but not limited to:
      • Telephone claim status requests
      • Telephone re-opening requests
      • Medical documentation/Supporting documentation reviews
      • Redeterminations and appeals
        • Fax
        • Mail
        • Online
    • Denied claim tasking to appropriate parties for follow up
      • Authorization team (internal or external)
      • Documentation team (internal or external)
    • Peer Coaching/Peer Support
    • Peer Quality Assurance (Audits)
  • Documentation Review & Indexing
    • Review of inbound scanned documentation
    • Analysis of documents and assignment to appropriate document classes (for follow up)
    • Production log maintenance
    • Peer Coaching/Peer Support
    • Peer Quality Assurance (Audits)

Requirements
  • High School diploma or GED
  • 2+ years DME / HME billing & collections experience
  • California Insurance experience preferred
  • Knowledge of one of the following DME / HME billing systems: Brightree, TIMS, HDMS, Bonafide, or CPR+

Benefits

PROCHANT OFFERS SOME OF THE BEST BENEFITS IN THE INDUSTRY! WE TAKE GREAT CARE OF OUR EMPLOYEES.

FORTUNE-500 LEVEL BENEFITS PACKAGE.

Excellent benefits package including

  • Health Insurance
  • Gap Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term / Long Term Disability (company paid)
  • Term Life Insurance (company paid, employee can elect additional)
  • Full suite of CHUBB supplemental insurance plans including:
    • Disability Income
    • Level Term Life
    • Accident Insurance
    • Critical Illness Insurance
  • Pre-Paid Legal
  • FSA / HSA with eligible plans
  • 401K with company match
  • Floating holidays and paid time off

Prochant Charlotte, North Carolina, USA Office

14120 Ballantyne Corporate Pl, Suite 550, Charlotte, North Carolina, United States, 28277

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