Distribution Training Supervisor

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.
Job Duties and Responsibilities
Key Responsibilities:

• Supervise and Develop Training Teams:

• Manage On-the-Job Trainers (OJTs), overseeing their performance, timekeeping, and overall development
• Supervise and coordinate OJTs providing training in a Manufacturing and Distribution environment that may include repair and refurbishing operations
• Monitor productivity to ensure compliance with established training procedures and quality standards
• Conduct needs assessments to identify training gaps and implement solutions aligned with business objectives
• Lead daily and weekly meetings with team members to reinforce key training initiatives and expectations

• Align with The EchoStar Way and Leadership Commitment:
• Take ownership of training initiatives, ensuring they align with Company objectives and values
• Lead by example, supporting Company initiatives, driving engagement, and fostering a culture of continuous improvement
• Encourage long-term thinking , ensuring training solutions not only address immediate needs but also support future business growth
• Be an advocate for change , embracing new processes, technologies, and innovations that enhance training effectiveness
• Training Design and Implementation:
• Design and implement training programs using multiple learning methodologies, including instructor-led, e-learning, hands-on training, and remote training strategies
• Develop multimedia training content (graphics, video, audio) to support learning initiatives
• Establish measurable learning objectives and track training effectiveness using pre- and post-assessments
• Manage training schedules to optimize resource allocation and site-specific needs
• Remote and Multi-Site Management:
• Support training operations across one or more sites , requiring strong leadership skills
• Utilize communication tools , including remote communication tools, to engage and align teams, ensuring consistency in training delivery
• Collaborate with site leaders to adapt training strategies for different operational environments
• Data-Driven Training Performance and Reporting:
• Maintain accurate training records, tracking employee progress, compliance, and business impact
• Develop and maintain data collection methods , reporting tools, and forecasting models to assess training needs and effectiveness
• Continuously refine training methodologies based on feedback and performance analytics

This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position. Other duties may be assigned as needed.
Skills, Experience and Requirements
To perform this job successfully, an individual must be able to excel in a high-expectation, fast-paced environment , aligned with The EchoStar Way .
Education and Experience:

• Bachelor's degree preferred or a combination of education and equivalent work experience
• Minimum 2 years of related experience , including 1+ years in training, coaching, or leadership roles
• Experience in Manufacturing, Distribution, or similar high-performance environments is highly desirable
• Proven leadership experience in training, coaching, or operations within Manufacturing and Distribution environments

Skills and Qualifications:

• Ability to effectively manage teams and engage employees across multiple sites
• Instructional design skills -ability to create, implement, and evaluate training programs
• Strong analytical skills , including data interpretation, reporting, and forecasting
• Excellent communication and interpersonal skills , with the ability to deliver impactful training and drive engagement
• Proficiency in Google Suite for data analysis, reporting, and training documentation
• Ability to prioritize multiple projects and meet deadlines in a dynamic environment
• Commitment to continuous improvement and long-term strategic planning
• Ability to travel up to 50% as needed for multi-site training support
• Must have strong leadership skills to manage training operations effectively across different locations
• Physical Requirements: Ability to stand, walk, sit, and use hands for extended periods. Occasional lifting (up to 25 lbs)
• Work Environment: Standard office setting with frequent interaction in a Manufacturing and Distribution environment

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Visa sponsorship not available for this role
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )