SoFi Logo

SoFi

Dispute Investigative Quality Assurance Analyst

Posted 5 Hours Ago
Be an Early Applicant
Easy Apply
Hybrid
Cottonwood Heights, UT
Senior level
Easy Apply
Hybrid
Cottonwood Heights, UT
Senior level
Conduct audits for SoFi Bank, identifying risks, preparing reports, supervising staff, and utilizing data analysis for audit work.
The summary above was generated by AI

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role 

SoFi is seeking an Internal Auditor Manager to join SoFi’s Internal Audit Department, reporting to the Internal Audit Senior Director over the Banking and Lending audit portfolio. You will be conducting audits and reviews of various areas related to SoFi Bank N.A. and SoFi Technologies Inc. This is a hands-on audit role with responsibilities of managing audit engagements from planning to reporting, performing audit risk assessments, and coaching audit staff. Also, you will prepare working papers to document your testing of key internal controls and execute audit engagements in accordance with departmental and professional internal audit standards. You should have a proven ability to build relationships/partnerships and work cross-functionally to drive time-sensitive deliverables, issues tracking, and reporting.

What you’ll do:

  • Assist the Internal Audit team in accomplishing audit department objectives in a team environment.
  • In accordance with departmental and professional internal audit standards, identify and analyze risks, plan and prioritize audit work, conduct interviews, observe operations, document and analyze procedures and controls, perform audit tests, prepare appropriate workpapers, develop audit recommendations, review identified issues with appropriate management, and prepare audit report findings related to SoFi and SoFi Bank activities.
  • Develop formal written reports to communicate audit results to management and other stakeholders.
  • Continuously seek opportunities for audit process improvement.
  • Work on multiple priorities/projects simultaneously while meeting deadlines.
  • Utilize data analytics and tools in the execution of audit work.
  • Continue to develop and expand knowledge of the audit profession, financial and technology industry, and products through self-study, research, and continuing education efforts.
  • Supervise and coach staff at lower levels depending on the nature of the assignment.
  • Execute special assignments and other duties as assigned.
  • Some travel may be required.

What you’ll need:

  • Bachelor's or equivalent in accounting, finance, information systems, or related fields.
  • Minimum of 7 to 10 years of internal audit, risk management, compliance, or related experience working at a covered financial institution 
  • Experience in regulated environments with consumer financial product
  • Relevant certification or industry accreditation (e.g., CIA, CPA, CRCM, FRM, etc.) is required.
  • Familiarity with the FRB, OCC, FDIC, and CFPB examination procedures.  
  • Strong understanding of internal control concepts, IIA standards, risk assessment practices, and the COSO risk management framework.
  • Strong written and verbal communication skills, and experience preparing audit workpapers, issues, reports, and management presentations.
  • Ability to work independently with limited daily supervision while meeting deadlines. 
  • Ability to navigate through ambiguity, manage and coordinate multiple project assignments, and deliver on commitments.
  • The following experiences are a plus:
    • Performing data analysis using data mining and visualization techniques (Tableau, SAS, SQL, R, Python and/or ACL)
    • Executing integrated business and technology audits
    • Auditing Banking compliance functions within a bank or other financial services company
    • Leading audit engagement planning and reporting phases
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Top Skills

Acl
Python
R
SAS
SQL
Tableau

Similar Jobs at SoFi

22 Hours Ago
Easy Apply
Hybrid
Cottonwood Heights, UT, USA
Easy Apply
Junior
Junior
Fintech • Mobile • Software • Financial Services
As a Mortgage Loan Originator, you will guide customers through the mortgage application process, manage loan documentation, and ensure timely communication throughout the loan origination process.
Top Skills: MS Office
3 Days Ago
Easy Apply
Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Fintech • Mobile • Software • Financial Services
The Fraud Investigator will conduct thorough fraud investigations, analyze suspicious activity, develop prevention strategies, and assist management in policy creation and execution.
Top Skills: ExcelGooglePowerPoint
3 Days Ago
Easy Apply
Hybrid
Cottonwood Heights, UT, USA
Easy Apply
Junior
Junior
Fintech • Mobile • Software • Financial Services
The Loan Funding Specialist reviews closing documents, ensures funding conditions are met, and coordinates loan fund disbursement with various parties.
Top Skills: Encompass

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account