Director, Technical Program Management

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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We are seeking a Director of Technical Program Management (TPM) to lead a high-performing TPM organization from the ground up. This leader will drive execution of complex, cross-functional initiatives, bringing a strong technical foundation, proven leadership, and execution excellence to Alkami’s Technology group.
The TPM team’s mission is to ensure programs are successfully defined, executed, and delivered—not just tracked. By combining technical depth with strategic program leadership, this role will enable proactive decisions, tighter alignment, and a more resilient engineering organization.
The right candidate has built software themselves and grown into program leadership, thrives in unstructured and ambiguous environments, and knows how to balance short-term delivery with long-term strategic vision. Key Responsibilities

• Build & Lead the TPM Organization

  • Hire, mentor, and grow a team of Technical Program Managers.

  • Establish a TPM framework that balances lightweight process with delivery discipline.

  • Lead by example, earning trust by rolling up your sleeves, not just delegating.
     

• Program & Portfolio Leadership

  • Drive end-to-end planning and execution of large-scale, cross-functional initiatives.

  • Define program success metrics, track KPIs, and enable data-driven decision making.

  • Provide transparency into risks, trade-offs, and delivery progress for stakeholders.
     

• Cross-Functional Alignment

  • Partner closely with Product, Security, and Engineering to align priorities and execution.

  • Serve as a communication hub, ensuring stakeholders are informed, aligned, and engaged.

  • Drive critical decisions and resolve conflicts across competing priorities.
     

• Strategic Execution & Improvement

  • Translate technology strategy into actionable delivery roadmaps.

  • Improve and adapt SDLC/PDLC processes, including Agile and DevSecOps practices.

  • Champion release quality, test automation, and performance readiness.

  • Balance tactical commitments while keeping long-term strategic goals in focus.
     

• Thought Leadership & Change Management

  • Influence and guide leaders across Alkami to embrace TPM best practices.

  • Introduce scalable processes that elevate engineering maturity over time.

  • Lead organizational change management around new delivery practices.
     

Qualifications

• Education & Experience

  • Bachelor’s degree in Computer Science, Information Systems, or related field (MBA preferred).

  • 10+ years in technical roles within software development organizations.

  • 7+ years as a TPM, Program Manager, or Engineering Operations leader managing large, complex initiatives.

  • 5+ years leading TPMs/Program Managers, including hiring, mentoring, and scaling teams.
     

• Technical & Leadership Skills

  • Experience building software (not just managing projects).

  • Strong technical background in scalable platforms, cloud (AWS), CI/CD, and SDLC practices.

  • Proficient with Atlassian Jira/Confluence, GitLab, and automation tools.

  • Deep understanding of Agile (Scrum, Kanban, Lean, XP) and Waterfall methodologies.

  • Skilled in release management, test automation, performance/quality, and Productivity metrics.

  • Exceptional communicator who is able to explain complex technical matters clearly.

  • Highly collaborative, empathetic, and able to thrive in ambiguous environments.
     

• Preferred

  • FinTech or BankTech industry experience.

  • Knowledge of financial/banking platform technologies.

  • Familiarity with scripting or automation for program management efficiency.

The salary range for this position is: $200,000 - $235,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.