Director, Talent Acquisition

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary: 

The Director of Talent Acquisition is a critical leadership role responsible for the strategic design and operational execution of the organization's recruitment function. This individual will lead a high-performing team to attract, assess, and hire top-tier talent across all levels of the organization. The Director will act as a primary advisor to executive leadership on workforce planning, employer branding, and talent market trends, ensuring that the acquisition strategy aligns with long-term business objectives.

What you will do:

• Recruitment Strategy: Develop and implement a comprehensive global talent acquisition strategy that optimizes the end-to-end recruitment lifecycle.
• Headcount Planning: Collaborate with Finance and Senior Leadership to facilitate annual headcount planning and ensure the recruitment team is positioned to meet organizational growth targets.
• Seasonal Modeling: Design and manage scalable hiring models to address seasonal staffing fluctuations and operational demands.

• Executive Search: Personally manage full-cycle recruitment for leadership positions, ensuring a high-touch experience for senior candidates.
• Employer Value Proposition (EVP): Partner with the Marketing and People teams to define and amplify the employer brand, ensuring a consistent and compelling candidate experience.
• Candidate Experience: Establish and maintain rigorous standards for candidate engagement to enhance the organization’s reputation in the talent market.

• Leadership: Oversee the day-to-day operations of the Talent Acquisition team, providing mentorship, performance coaching, and professional development opportunities.
• Operational Excellence: Set and monitor key performance indicators (KPIs) and service level agreements (SLAs) for the recruiting team to drive accountability and results.

Data, Analytics & Technology

• Performance Metrics: Utilize data-driven insights to communicate hiring progress and pipeline health to stakeholders. Leverage analytics to identify bottlenecks and implement process improvements.
• Vendor & Tech Management: Partner with HR Operations to evaluate, implement, and manage the recruitment technology stack (ATS, CRM, AI tools) and external search firm relationships.

What you will bring to SmithRx:

• Bachelor's degree required. 
• 10+ years of progressive Recruiting experience, including 5 years managing people.
• Experience in high-growth environments, including experience spanning software, clinical and contact center roles preferred.
• Proven track record of effectively leading and developing high-performing teams.
• Excellent communication, interpersonal, and influencing skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

What SmithRx Offers You: 

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• Paid Company Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities