Humana is seeking an accomplished leader for the role of Director, Strategic Advancement in Membership and Plan Services to join our team. This high impact leader will play a pivotal role in supporting the Sr. Leader in the development, implementation, and execution of the company's strategic goals and operational initiatives. Employing strong interpersonal skills, a high degree of strategic and operational expertise, a sense of urgency, and the ability to create consensus across the highest level of leadership, this leader will play a critical role in advancing our business through leading a portfolio of strategic and operational initiatives. This role is a strategic position that will help shape the direction of the Leadership Team while ensuring we deliver operational discipline and efficiency.
This position requires a strategic thinker with exceptional organizational, communication, and leadership skills, who will lead a team of 3-5 direct reports (Associate Director and Lead) with 10-15 associates (Professional Level) to help deliver this critical work. Reporting to the VP, Membership and Plan Services, they will serve as a trusted advisor and will be responsible for multi-year strategic and portfolio planning and operational readiness as we transform our technology and business operations. This leader must be a strong enterprise collaborator who works to provide effective and innovative solutions for top organizational and business priorities.
The Director of Strategic Advancement will work side-by-side with the Vice President and leadership team to ensure that the organization is meeting or exceeding expectations. Collaborates with executive team members to determine and prioritize business strategies.
- Collaborates with cross functional leaders to develop and drive large scale strategic priorities, facilitates cross functional collaboration to ensure alignment on key initiatives and removes roadblocks
- Champions the 5-year strategic plan for Membership and Plan Services and drive accountability within the segment by collaborating with functional leaders and enterprise partners
- Ensures portfolio and investments aligns with its overall business strategy and maximizes value by prioritizing investments, measuring and tracking value
- Responsible for reporting and Lean Portfolio Management (LPM) cadences for tracking progress of Portfolio KPI’s, Status and alignment to overall objectives through Monthly Business Review
- Drives monthly, quarterly and yearly investment planning and opportunity assessment
- Builds and maintains strong relationships with key stakeholders across the organization with the goal of advancing the leader’s vision and agenda
- Assesses the impact of changes, mitigate risks, and facilitate employee adaptation
- Acts as an extension of the MPS Leader in meetings, decision-making processes, and daily operations
- Ensures successful Annual Enrollment Period by developing and facilitating training for New Hires, Short Term staffing
- Leverages data analytics to drive business insights, reporting, and leadership communications
- Advises leadership of functional strategies while exercising independent judgment and decision making on complex issues with minimal supervision
- Assists in determining key performance indicators and how to measure team performance
- Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision
- Uses independent judgment requiring analysis of variable factors and determining the best course of action
Use your skills to make an impact
Required Qualifications:
- Bachelor’s degree
- 5+ years strategic planning experience
- 5+ years of Management experience
- 1+ years' experience with organizational change management
- Strategic thinker and customer obsessed with ability to balance divergent needs and priorities in a complex organizational structure
- Proven track record of managing complex enterprise projects and driving organizational change
- Executive level presentation and communication skills, both written and verbal
- Leads by example and inspire confidence and influence across all levels of the organization
- Excellent relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
- Ability to build consensus and convey significance, cause and opportunity of initiatives
- Self-starter who takes initiative and anticipates the needs of the Sr. Leader and the organization
- Ability to analyze data and make informed recommendations
- Experience working with sensitive and confidential information
- Ability to travel up to 15%
Preferred Qualifications:
- Master’s degree
- Strong working knowledge of the healthcare and/or large scale operations industry
- Large scale operations and/or product management experience
Additional Information
- Workstyle: Hybrid Home - This is a hybrid home position where employees primarily work from their home office, occasionally using company office space for collaboration and face-to-face needs.
- Typical Work Days/Hours: Monday through Friday, 8:00 am – 5:00 pm EST.
- Travel: 10-15% to meet business needs
In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
- Medical Benefits
- Dental Benefits
- Vision Benefits
- Health Savings Accounts
- Flex Spending Accounts
- Life Insurance
- 401(k)
- PTO including 9 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
- And more
Work at Home/Remote Requirements
Work-At-Home Requirements
- To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
- Wireless, Wired Cable or DSL connection is suggested.
- Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)
- Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Our Hiring Process
As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging, and/or Video Interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone or computer. You should anticipate this interview to take approximately 10-15 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.
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Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 08-08-2025About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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