Director, SOC Assessment

What You'll Do

• Manages and grows a book of business through renewals, cross sell/upsell by managing a dedicated team and collaborating in a matrixed environment.
• Monitor the progress of the project and adjust as necessary to ensure successful completion of the project
• Responsible for the managed revenue and team utilization.   
• Lead project status meetings to include information for: schedules, data requirements, assignments.
• Manages escalations of client engagements, ensuring delivery of quality products and services.
• Maintains quality service by establishing and enforcing organization standards. 
• Resolves and intervenes on client/staff escalations
• Collaborates closely with sales team to drive strategic growth in payments organization.
• Manage team, responsible for talent decisions regarding performance management, compensation and hiring.
• Provide mentorship and coaching to team members in areas of audit, assessment, technical review, and writing. 
• Continuous professional development in maintaining industry specific certifications. Maintains strong depth of knowledge in the practice area.
• Manage projects and team to achieve gross profit and revenue targets
• Provides scoping and pre-sales support during sales process
• Identifies practice sell-through opportunities and partners with sales
• Establishes strong relationships with named account base to grow accounts through renewal support and account planning
• Manages a team of 6-15
• P&L Responsibility – Gross Profit and Revenue (at least $3mil)
• Supports overall health of client accounts by partnering with leadership and sales to ensure clients are receiving a 5-star experience
• Leads QBRs (Quarterly Business Reviews) as part of the partnership with account management leadership and sales
• Develops internal workflow methodology, process improvements, templates and identifies opportunities for standardization
• Prepares white papers, blogs and case studies in partnership with marketing

What You'll Bring

• 8+ years of expertise in security frameworks and regulatory requirements (such as SOC 2, ISO, NIST, COBIT, HIPAA/HITECH, HITRUST or PCI).
• Experience working with technologies hosted via cloud computing environments (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform
• Experience working with more than 1 security framework with the ability to identify efficiencies and streamline audit activities.
• AWS Solution Architect or other CSP certification
• At least one of the following information security certifications (CISSP, CISM, Certified ISO 27001 Lead Implementer) and/or one audit certifications (CISA, GSNA, Certified ISO 27001 Lead Auditor/Internal Auditor, IRCA ISMS Auditor or higher, CIA)
• Possess any of the following certs: QSA, CISSP, CISA, CISM, CCSFP, HCISPP, CIPP
• Demonstrated strength in people leadership and ability to develop talent and manage performance
• Strong business acumen and ability to assess business metrics
• Exceptional Consulting and Account Management skills: ability to advise and challenge the status quo while building strong relationships
• Exceptional technical skills and knowledge
• The ability to evaluate the design and effectiveness of technology controls throughout the business cycle.
• Exceptional written and verbal communication skills, with the ability to communicate succinctly, effectively, and instill confidence with internal stakeholders and external customers.
• Widely understood as a trusted and credible advisor
• Self, team and thought leadership
• Diplomatic and broad minded
• Ability to facilitate and lead meetings to small or large groups with multiple levels of authority
• Understanding of the financials associated with projects and partner with project management and leadership to ensure there is appropriate management of resourcing and budget
• Understanding of the financials associated with the book of business to provide head count forecasting data and projections
• Manage and support growth and retention of the business
• Bachelor's Degree, or equivalent job experience
• Ability to travel up to 20%