Director, Salesforce Platform & Product Strategy

Job Overview:

The Director, Salesforce Platform & Product Strategy is a visionary leader responsible for driving the strategic direction, innovation, and operational excellence of the Salesforce ecosystem at Learning A-Z. This role is pivotal in aligning Salesforce capabilities with enterprise goals, enabling scalable growth, and delivering exceptional user experiences across Sales, Customer Enablement, and Operations.

This Director will oversee the Salesforce Engineering & Administration team, support a product-centric mindset, and serve as a strategic partner to senior stakeholders. The Director will shape the roadmap, manage cross-functional initiatives, and ensure Salesforce is leveraged as a transformative platform for business success.

Job Responsibilities:

Strategic Leadership

• Define and own the long-term vision and roadmap for Salesforce as a strategic business platform.

• Align Salesforce strategy with organizational priorities, driving innovation and measurable impact.

• Serve as a thought leader and trusted advisor to executive stakeholders on platform capabilities and opportunities.

Cross-Functional Influence

• Partner with senior leaders across Sales, Customer Success, Operations, and Technology to identify and prioritize high-impact initiatives.

• Facilitate strategic planning and influence decision-making across departments.

• Promote change management and user adoption strategies to maximize platform value.

Product Ownership & Delivery

• Manage the end-to-end Salesforce product lifecycle, from ideation to delivery and continuous improvement.

• Manage a dynamic backlog of initiatives, balancing strategic goals with operational needs.

• Foster agile practices and a culture of experimentation, learning, and iteration.

Team Leadership

• Lead, mentor, and grow a high-performing Salesforce Engineering & admin team.

• Set clear goals, measure performance, and drive accountability.

• Oversee Salesforce consultants and vendors as necessary to achieve the business’ goals.

• Cultivate a culture of innovation, inclusion, and professional development.

Operational Excellence

• Ensure platform stability, scalability, and security in partnership with technical teams.

• Optimize business processes through automation, integration, and data-driven insights.

• Monitor KPIs and platform performance to inform continuous improvement and strategic outcomes.

Job Requirements:

• 10+ years of progressive experience in Salesforce administration, product ownership, or platform strategy, with 5+ years experiencing managing a Salesforce or technical team.

• 7+ years as a certified Salesforce Administrator.

• Proven success leading cross-functional teams and delivering strategic platform initiatives.

• Deep expertise in Salesforce architecture, configuration, and third-party integrations.

• Proven business acumen and ability to translate complex needs into actionable solutions.

• Experience in Agile product development and enterprise change management.

• Exceptional communication, stakeholder engagement, and influence skills.

• Salesforce certifications (Administrator, Product Owner, etc.) highly preferred.

• Experience in SaaS, EdTech, or high-growth environments is a plus.

Why Work With Us?

When you work with Learning A-Z, you’ll be helping students across the globe develop the comprehension, curiosity, and continued joy of learning they need to succeed in today’s world.

We’ve been awarded numerous accolades from a wide variety of edtech organizations. Our flagship products Reading A-Z, Raz-Kids, and Raz-Plus are beloved by teachers and students alike, and are currently used by approximately 1/5 of public students in the United States.

To learn more about our organization and the exciting work we do, visit www.learninga-z.com.

Remote First Work Environment 

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.