The Director of Sales oversees the development and execution of sales strategies, enhancing customer experiences, and guiding the sales team to achieve growth goals.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY
Responsible for contributing to the development, implementation, and measurement of Spectrum Community sales and marketing programs and initiatives, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short- and long-term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter's customer base.
MAJOR DUTIES AND RESPONSIBILITIES
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Required Education
Bachelor's degree in marketing or related field, or equivalent experience
Required Related Work Experience and Number of Years
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
WORKING CONDITIONS
#LI-RW1
#LI-RW1
SMD725 2025-65462 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
JOB SUMMARY
Responsible for contributing to the development, implementation, and measurement of Spectrum Community sales and marketing programs and initiatives, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short- and long-term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter's customer base.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Develops and manages the planning, execution, deployment and tracking of on-going Multi-Dwelling Unit sales activity across the organization to increase team sales productivity in order to meet or exceed customer growth and revenue projections.
- Guide Senior Sales Managers, Sales Managers, and Sales Supervisors in the execution of customer growth opportunities and overall sales strategies.
- Communicate overall plan, strategy, and KPI requirements to field personnel; monitor, analyze and evaluate overall team results.
- Assist SCS leadership in monitoring activities and results; make recommendations for strategic adjustments to maximize sales and growth opportunities.
- Oversee territory assignments and MDU portfolios to maximize sales efforts within competitive MDU communities.
- Collaborates frequently with Recruiting, Human Resources, and Training and Development on staffing requirements, virtual and field training enhancements, and coaching to performance and disciplinary needs.
- Stays abreast of latest market dynamics, trends and competitive offers and tactics within the overall footprint and makes sound response recommendations to upper management with supporting case study.
- Assists in the preparation of the annual budget, quarterly forecasts and identifies market trends that may impact performance to budget.
- Provides regular performance feedback to SCS leadership through coaching opportunities and the formal performance evaluation process.
- Perform other duties as requested by immediate supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand the English language
- Proficiency in communicating both orally and in writing in a clear and succinct manner
- Possess strong knowledge of door-to-door and relationship sales strategies
- Ability to supervise and motivate others
- Well organized and capable of prioritizing several projects and tasks
- Ability to maintain confidentiality
- Proficient with personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Required Education
Bachelor's degree in marketing or related field, or equivalent experience
Required Related Work Experience and Number of Years
- Sales experience - 5
- Management experience - 10
- CATV experience - 5
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
- Knowledge of cable television products and services
- Valid driver's license, satisfactory driving record within Company required standards and auto insurance
WORKING CONDITIONS
- Office environment
- Travel as required
#LI-RW1
#LI-RW1
SMD725 2025-65462 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Top Skills
Spreadsheet
Word Processing
Spectrum Charlotte, North Carolina, USA Office



In Charlotte, we’re supporting the mission of our company with roles in everything from Business Intelligence to IT and beyond. Plus, we’re serving customers all around the city with Field Operations, Sales & even local news.
Similar Jobs at Spectrum
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Multimedia Journalist at Spectrum News will pitch, write, shoot, interview, and edit stories, connecting with the community and keeping viewers informed across various platforms.
Top Skills:
Social MediaVideo Editing Software
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Account Executive will develop sales strategies for MDU properties, secure long-term agreements, and exceed sales quotas while enhancing customer relationships.
Top Skills:
Computer NetworkingLan/Wan TechnologiesMicrosoft Office (ExcelOutlook)PowerPointSalesforceWord
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Sales Representative sells products door-to-door, builds relationships with property managers, and addresses customer needs while achieving sales goals.
Top Skills:
Computer Operating SystemsComputer Software ApplicationsConsumer Communications Devices
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus




