Lead technical customer engagements for hyperscale data centers, crafting solutions and acting as a key advisor throughout the sales process.
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.
A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
Role
As a Technical Sales Engineer, you will lead technical customer engagements for hyperscale data centers, bridging engineering expertise with strategic business development. You'll craft customized solutions for industry-leading clients while serving as the primary technical advisor throughout the sales cycle and implementation process.
Key Accountabilities
- Serve as the primary technical point of contact for hyperscale and enterprise customers
- Lead site tours, technical sales calls, and customer design reviews
- Drive proposal generation and RFP responses with technical expertise
- Deliver compelling presentations and demonstrations that address specific client needs
- Translate customer requirements into tailored technical solutions
- Provide strategic insights on emerging technologies to clients and internal teams
- Conduct knowledge-sharing sessions to enhance technical proficiency across the organization
- Partner with sales, product development, engineering, and operations teams
- Provide technical feedback to drive continuous product and service improvement
- Balance technical requirements with business realities around cost, timing, and sustainability
Required Skills
- Bachelor's degree in Mechanical, Electrical, or Industrial Engineering
- 7+ years of hands-on technical data center engineering experience
- Expert knowledge of data center mechanical and electrical systems
- Proven track record of building and maintaining customer relationships
- Strong presentation and communication skills, both written and verbal
- Proficiency with MS Office and AutoCAD
- Detail-oriented with ability to manage multiple priorities in a fast-paced environment
- Willingness to travel (up to 55% of time)
Preferred Skills
- Deep understanding of data center infrastructure design, construction, and operations
- Experience leading technical conversations with decision-makers and site selection teams
- Strategic thinking with exceptional problem-solving abilities · Knowledge of sustainability practices in data center operations
- Ability to influence stakeholders at all levels of an organization
- Experience with AI infrastructure deployments and advanced cooling solutions
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
Top Skills
Autocad
Electrical Engineering
Industrial Engineering
Mechanical Engineering
MS Office
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