Easy Apply
Easy Apply
Lead Revenue Technology team operations, manage Salesforce instance, drive data integrity, and lead process automation initiatives while ensuring team performance and development.
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. More than 87,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
Why This Role Matters
Luxury Presence’s Revenue Technology team is the engine room for our go-to-market motion. Every workflow a rep runs, every deal that moves through the pipeline, and every data point leadership uses to make decisions flows through the systems this team owns. As we scale toward $100M ARR and beyond, the sophistication and reliability of that infrastructure has to scale with us.
We’re looking for a Director of Revenue Technology to lead this function. You’ll own the operational health and evolution of our Salesforce instance, drive data integrity across GTM systems, and identify opportunities for automation and AI to fundamentally change how the work gets done. Over time, your remit will expand beyond Salesforce to encompass the full GTM technology ecosystem.
This role reports to the VP of GTM Strategy & Operations and partners closely with our Enterprise Architect, AI Automation team, and Data Analytics team. You won’t be working in a silo. You’ll be embedded in the GTM motion, owning outcomes for the teams you serve, not just the systems you manage.
What You’ll Own
Salesforce Platform Operations
• Own the Salesforce instance end-to-end: system health, release management, configuration, user management, and adoption across GTM teams
• Partner with the Enterprise Architect on architecture decisions while owning all execution and day-to-day operations
• Maintain 99%+ system uptime and establish a structured release cadence
Data Integrity & Governance
• Establish and enforce data quality standards across GTM systems, including validation rules, deduplication, and hygiene processes
• Ensure clean, reliable data flows downstream to the Data Analytics team and other stakeholders
• Build governance frameworks that prevent data quality issues rather than just cleaning them up after the fact
GTM Tooling Operations
• Starting with Salesforce as the core, progressively expand operational ownership across the broader GTM tool ecosystem
• Drive adoption, reduce redundancy, and improve rep productivity across the tools your team manages
• Partner with the Enterprise Architect on strategic tooling decisions
Process Automation & AI Enablement
• Identify workflow automation and AI opportunities across GTM operations
• Partner with the AI Automation team to implement solutions, measured by time saved and manual steps eliminated
• Think forward about how AI can reduce support demand, free up capacity for shipping, and improve how the team operates
Team Leadership
• Build and lead a high-performing RevTech team with clear operating rhythms and performance expectations
• Develop your people’s skills and career paths
• Run the team like a combined product and support organization: ship improvements proactively while triaging and resolving stakeholder requests effectively
What We’re Looking For
Experience
- 7+ years in revenue operations, revenue technology, or Salesforce-centric roles, with at least 3 years managing a team
- Salesforce certifications required
- Experience at high-growth companies where you’ve had to build and scale systems alongside the business
- Track record of owning a Salesforce instance operationally and driving measurable improvements in adoption, data quality, and system reliability
Leadership & Mindset
- You think like a product manager and a support leader. You ship improvements proactively, but you also know how to triage, deflect, and resolve when stakeholders need help
- You anticipate needs rather than waiting for requests. You own outcomes for the functions you serve, not just the systems you manage
- You collaborate effectively across teams and know when to lead, when to partner, and when to hand off
- You’re forward-thinking about how AI and automation can radically change how the work gets done
Technical Foundation
- Deep, hands-on Salesforce expertise: flows, validation rules, permission sets, data model decisions. You can get into the weeds, not just direct from above
- Systems thinking: you see how tools, data, and processes connect across the full GTM motion and design solutions holistically
- Strong data governance instincts. You build systems and habits that prevent data quality problems, not just fix them
- Comfortable identifying where AI and automation create leverage and partnering with technical teams to implement
Join us in shaping the future of real estate
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Top Skills
Salesforce
Similar Jobs at Luxury Presence
Marketing Tech • Real Estate • Software • PropTech • SEO
The Head of People Programs & Operations will lead internal programs aimed at enhancing the employee lifecycle, focusing on engagement, development, and operational excellence within a growing workforce.
Top Skills:
AICommunications ToolsHrisLmsPerformance Platforms
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead the product strategy, roadmap, and execution for AI-powered real estate solutions. Collaborate with teams to deliver high-impact projects, focusing on customer value and quality.
Top Skills:
Ai ToolsAPIsB2B Integration PlatformsCRM
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead and build Luxury Presence's media arm: launch flagship YouTube shows, establish NYC production hub, manage content calendars, grow social audiences, develop a talent network, oversee editorial and production workflows, and align media output to drive inbound demand and ARR growth.
Top Skills:
Youtube,Tiktok,Instagram,Facebook,Linkedin,Ai
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
