ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄
We are seeking a highly experienced and visionary Director of Quality Assurance Engineering to lead and oversee our QA strategy, processes, and team. In this role, you will be responsible for ensuring the delivery of high-quality software products by implementing robust testing frameworks, driving automation initiatives, and fostering a culture of quality across the organization. The ideal candidate will have a hands on technical background, experience leading both manual and automated QA teams with international members, and a proven track record of building and scaling QA teams in a highly dynamic environment.
Key Responsibilities:
Develop and execute a comprehensive Quality Assurance strategy aligned with ClickUp's current and future state goals
Lead, mentor, and manage a team of QA engineers, fostering a culture of collaboration, innovation, and continuous improvement.
Define and implement best practices for testing, automation, and quality processes to ensure the delivery of reliable and scalable software products.
Collaborate with cross-functional teams, including Product Management, Development, and DevOps, to integrate quality into every stage of the software development lifecycle.
Leverage AI-powered testing tools and frameworks to enhance test coverage, efficiency, and accuracy.
Establish and monitor key quality metrics, providing regular reports to stakeholders on product quality and team performance.
Stay up-to-date with industry trends, emerging technologies, and best practices in QA and software testing.
Manage budgets, resources, and vendor relationships related to QA tools and services.
Advocate for the customer by ensuring that all products meet or exceed user expectations for quality and performance.
Qualifications:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
5+ years of experience in Quality Assurance, with at least 2 years in a leadership role.
Strong technical expertise in software testing methodologies, tools, and frameworks (e.g., Playwright, Cypress, etc.).
Proven experience in implementing and scaling test automation in a CI/CD environment.
Hands-on experience with AI-powered testing tools (e.g., Testim, Applitools, Mabl, or similar) and a strong understanding of their applications in modern QA processes.
Excellent understanding of Agile and DevOps practices.
Exceptional leadership and team management skills, with a track record of building and managing both manual and automated QA teams of at least 10 combined members
Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
Experience with cloud-based platforms, monolithic and microservices architecture, and API testing is a plus.
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
- Equity
- 401k
- Health, Dental, and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
USA Salary Range (OTE)
$240,000—$290,000 USD
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
ClickUp collects and processes personal data in accordance with applicable data protection laws.
- If you are a European Job Applicant, see our privacy policy for further details.
- If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
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