Director, Quality Assurance

At Wipfli, people count.
At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results.
We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.
People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.
Job Summary:
Under the direction of the Chief Technology Officer (CTO), the Director of Quality Assurance is responsible for building and leading a world-class QA organization that ensures our firm's technology systems-including client-facing portals, internal applications, data analytics platforms, and consulting tools-deliver flawless, secure, and compliant experiences. They will establish testing frameworks, drive quality culture across the organization, and partner closely with Technology, Practice, and Client Service teams to maintain our reputation for excellence and trust.
The Director, Quality Assurance is a forward-thinking leader with deep expertise in quality practices within complex technology environments, demonstrates strong people leadership, and drives a culture of excellence consistent with the Wipfli Way and firm values.
Essential Responsibilities:

• Develop and execute an enterprise-wide QA strategy encompassing functional, integration, security, compliance, data integrity, and user acceptance testing.
• Establish firmwide quality standards, testing frameworks, and KPIs aligned to business objectives and regulatory requirements.
• Partner with technology, product, and practice leadership to embed quality throughout the full software development lifecycle.
• Serve as a key liaison with development teams to ensure business requirements are clearly understood and testable.
• Own release management for internal and client-facing systems, including regression testing, production readiness, and post-release validation.
• Lead security and compliance testing efforts to meet regulatory and data privacy standards (e.g., SOC 2, SOX, CCPA).
• Modernize quality practices through test automation, CI/CD integration, and shift-left testing methodologies.
• Design and implement automated testing frameworks across web, mobile, API, cloud, and data platforms.
• Improve release reliability by optimizing defect lifecycle management, test coverage, and root cause analysis.
• Ensure accuracy, integrity, and auditability of financial systems, reporting tools, and analytics platforms.
• Provide actionable insights through quality metrics, dashboards, and post-release analysis to inform decision-making.
• Lead, mentor, and engage QA and testing teams, fostering a culture of quality, accountability, and continuous improvement.

Required Qualifications:

• Bachelors Degree in Computer Science, Engineering, or related field.
• 12+ years of progressive QA/QE experience in technology environments
• 7+ years leading teams, including manager level leaders and individual contributors
• Deep expertise in test automation frameworks (Selenium, Cypress, Appium, or similar)
• Strong understanding of enterprise applications, financial systems, and cloud-based platforms
• Experience with security testing, vulnerability assessments, and compliance validation
• Familiarity with Agile/Scrum methodologies and modern software development practices
• Knowledge of CI/CD tools (Jenkins, GitLab CI, CircleCI) and version control systems
• Understanding of data quality testing, ETL processes, and business intelligence platform validation
• Experience with compliance and regulatory testing requirements (SOC 2, SOX, CCPA)
• Data-driven mindset with strong analytical and problem-solving abilities

Preferred Qualifications:

• Certifications in quality assurance or software testing (ISTQB, CSTE)
• Security certifications (CISSP, CISM)
• Proven experience in professional services, financial services, or highly regulated industries
• Experience with Workday ERP testing and implementation
• Experience with Microsoft Dynamics 365 Sales & Marketing testing and configuration
• Knowledge of cloud platforms (AWS, Azure, GCP) and microservices architecture
• Familiarity with accessibility testing (WCAG compliance)
• Experience with monitoring and observability tools (Datadog, New Relic, Splunk)
• Background in testing tax software, audit platforms, or consulting engagement management systems
• Understanding of accounting systems and financial reporting requirements
• Experience with AI/ML testing or implementing AI-driven testing solutions

Benjamin Dzanic, from our recruiting team, will be guiding you through this process. Visit his LinkedIn page to connect!
#LI-REMOTE #LI-BD1
Additional Details:
Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws.
Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at [email protected]
Wipfli values fair, transparent, and competitive compensation, considering each candidate's unique skills and experiences. The estimated base pay range for this role is $156,000 to $210,000, with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.
Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance.
Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location.
"Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.