Director Program Management

JOB SUMMARY

This role is responsible for leading a team of project and program managers to plan, coordinate, and execute cross-functional programs that support strategic goals across product development, clinical operations, IT, regulatory/compliance, and more. The ideal candidate brings deep experience in managing complex cross-functional initiatives utilizing standard program management tools and discipline, deep experience in regulated laboratory environments, strong leadership, and a proven ability to deliver results in fast-paced, matrixed organizations.

KEY RESPONSIBILITIES

• Lead the planning, execution, and delivery of strategic initiatives across multiple workstreams (e.g., revenue cycle management, product development, laboratory improvements, digital platforms).
• Mature PMO organization capabilities and institute best practices, tools, and discipline.
• Partner with cross-functional leaders in Product, Clinical, Lab Operations, Informatics, Software Engineering, Regulatory, and Quality to define objectives, priorities, and success metrics.
• Drive program governance through development of KPIs, timelines, milestones, budgets, and reporting structures; monitor progress and adjust as needed.
• Facilitate steering committee and stakeholder meetings, providing clear status updates, risk assessments, and decision requests.
• Report program progress to executive leadership, including the CEO, through structured updates, dashboards, and strategic reviews.
• Proactively identify, assess, and mitigate risks; escalate issues to maintain project timelines and objectives.
• Manage dependencies and resource allocation across teams to ensure alignment with organizational priorities.
• Ensure compliance with healthcare regulations (e.g., CLIA, CAP, HIPAA, Part 11) throughout the program lifecycle.
• Conduct post-implementation reviews and incorporate lessons learned into future initiatives.
• Provide guidance, mentorship, and leadership to project teams within the initiative portfolio.
• Perform other duties as assigned to support team and organizational objectives.
• Comply with all company policies, procedures, and applicable regulatory requirements.

QUALIFICATIONS

Required

• Bachelor’s degree in a relevant field (e.g., Life Sciences, Health Administration, Business, Engineering).
• 10+ years in new product development, program and/or portfolio management within biotech, life sciences, or diagnostics space.
• 8+ years in Program Management or Portfolio Management.
• 3+ years in a people leadership role.
• Demonstrated experience managing large-scale, cross-functional programs involving complex systems integration and business process transformation.
• Strong understanding of laboratory workflows, clinical testing processes, and healthcare regulatory requirements.
• Competent in project and portfolio management tools (e.g., Microsoft Project, Smartsheet, PKIT) with exceptional communication skills and the ability to engage stakeholders at all levels.
• Solid executive communication skills.
• Equivalent combination of education and experience may be considered.

Preferred

• Experience in regulated laboratory environments, including diagnostics, genomics, or molecular testing.
• PMP, PgMP, SAFe Agilist, or equivalent certification.
• Experience supporting product development or commercialization of clinical laboratory tests.

COMPETENCIES

• People leadership and team development
• PMO capability building and governance
• Executive stakeholder communication
• Cross-functional decision facilitation
• Risk management and delivery accountability

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Location: Remote
• Physical demands are consistent with a professional office environment; prolonged periods of computer-based work may be required.
• Work environment is primarily remote/office-based with interaction across product, clinical, laboratory, operational, and technical teams.
• Travel may be required periodically based on business needs.
• Special conditions may include working within regulated healthcare, laboratory, quality, and compliance requirements as applicable.

EEO STATEMENT

Baylor Genetics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, pregnancy, childbirth, or any other status protected by applicable federal, state, or local law. If you need an accommodation during the application process, please contact our Human Resources team.