Lead Product Manager–Document Storage & Business Intelligence

Job Description:

Shape the Future of Intelligent Banking Solutions

At CSI, we’re building products that power financial institutions and help our customers operate smarter, safer, and more efficiently. We’re seeking a Lead Product Manager to guide the strategy, execution, and evolution of our Document Storage and Business Intelligence product portfolio.  Although the title is Lead Product Manager, this position functions as a Director‑Level Working Manager Role, responsible for leading strategy while remaining hands‑on with at least one product—and directly managing a team of three Product Managers. This is a high‑impact opportunity to influence direction, accelerate growth, and make a meaningful impact across CSI and our customer community.

What You’ll Do

Strategic Leadership & Product Vision

• Own the end‑to‑end product strategy for our Document Storage and Business Intelligence offerings—from concept through delivery and ongoing optimization.

• Translate market needs, customer input, and regulatory requirements into a clear product vision, roadmap, and prioritized backlog.

• Establish a path to revenue growth and profitability across the product line.

• Drive consistent delivery against the roadmap, targeting 90%+ on‑time feature delivery.

Execution & Cross‑Functional Collaboration

• Partner closely with Engineering, Compliance, Product Marketing, Sales, and Customer Support to ensure successful product delivery and adoption.

• Collaborate with third‑party vendors and partners to enhance product capabilities.

• Ensure products meet regulatory and compliance standards, including BSA/AML requirements.

• Influence SDLC processes and agile practices to improve delivery effectiveness.

Customer & Market Engagement

• Serve as a trusted subject matter expert to customers, product partners, and internal stakeholders.

• Represent CSI at industry events, customer sessions, and thought‑leadership opportunities.

• Use market research and competitive intelligence to refine and evolve product strategy.

People & Team Leadership

• Lead, coach, and develop a team of three Product Managers aligned to strategic goals.

• Foster a culture of ownership, continuous learning, innovation, and iterative improvement.

• Support career growth, performance excellence, and high team engagement.

• Act as a change catalyst for product thinking and collaboration across CSI.

Business & Financial Ownership

• Create business cases and prepare budgets for senior leadership review.

• Manage assigned cost centers and ensure responsible financial stewardship.

• Align product investments with business strategy, customer value, and long‑term organizational goals.

What Success Looks Like in Year One

• A clear, actionable product vision and roadmap for Document Storage and BI.

• Strong backlog discipline and predictable, high‑quality delivery across products.

• Progress toward measurable revenue growth and operational efficiency.

• A high‑performing, well‑aligned, and engaged product management team.

What You Bring

Experience & Education

• 10+ years of Product Management (or equivalent) in a product‑centric environment.

• Experience leading and developing product or technical teams.

• Strong familiarity with BSA/AML or regulated‑industry requirements.

• Bachelor’s degree or equivalent experience.

Skills & Competencies

• Strategic and analytical problem‑solver with strong business acumen.

• Excellent communication and stakeholder‑management skills.

• Proven leadership ability and confident decisionmaker.

• Comfortable operating independently in a fast‑moving, consultative environment.

• Strong relationship‑building skills across all organizational levels.

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com 

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [email protected] and we will work with you to meet your accessibility needs.

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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.