Director, PRD Implementation & Change Management

Job Description SummaryHeartbeat is GE HealthCare’s proprietary business system and our standard way of working together to deliver on our commitments to people, patients and customers. Our vision is to accelerate innovation as part of GE HealthCare’s heartbeat, empowering every team to continuously improve, solve challenges, and create meaningful outcomes for patients and customers. The Innovation Management System (IMS) leads this transformation by defining, developing, deploying, and strengthening the processes that power our Innovation Roadmap. We unlock the full capability of GE HealthCare by identifying the best ways of working across the enterprise and elevating them into adaptable standards that drive lasting impact.
The PRD Implementation & Change Management Leader serves as a global process, adoption, and change leader for GE HealthCare’s Phase Review Discipline and Product Lifecycle processes. Partnering closely with the PRD Design Senior Director and the Innovation Management System (IMS) team, this role ensures that PRD processes, tools, and learning systems enable a user- and customer-centered, compliant, and efficient approach, supporting high-quality and timely product development.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles & Responsibilities:

• Partner with the PRD Design Senior Director and the Innovation Management System team to drive global PRD and Product Lifecycle processes and the enterprise learning strategy that improves consistency and effectiveness across all segments.
• Ensure PRD processes and tools support user-centered, customer-centered, compliant, and efficient design and development practices that reduce risk and strengthen product quality.
• Collaborate across all SBUs, GEHC Digital, Service, Quality, Regulatory, and Technology teams to deliver global, high-priority changes that improve both quality outcomes and business performance.
• Champion a quality-driven and customer-focused culture by defining and implementing PRD and Product Lifecycle processes that elevate design rigor and user experience.
• Develop, implement, and continuously improve global procedures, work instructions, guidance, and learning materials that operationalize PRD and Product Lifecycle processes across the enterprise.
• Provide consistent and timely global messaging regarding PRD and Product Lifecycle standard work, and enforce processes and metrics that allow teams to measure and improve performance.
• Lead and implement improvements across the product development lifecycle from Idea through End of Product Life to ensure continuity, compliance, and adoption of enhanced practices that reduce cycle time and defects.
• Engage closely with the Innovation Management System team to deploy standard work that strengthens product development discipline and improves execution predictability.
• Partner with the PRD Design Senior Director, GMs, TQL and PQD leaders, Regulatory, CTOs, and functional executives to define strategic PRD and lifecycle process changes, and present recommendations, risks, and program status to senior leadership.
• Actively involve end users in decision making, pilot cycles, feedback loops, and iterative refinements to ensure that PRD improvements are practical, scalable, and well adopted.
• Monitor external industry and regulatory trends and represent GE HealthCare with regulators, standards bodies, or industry working groups to ensure alignment with emerging expectations and best practices.
• Communicate complex concepts clearly and guide teams to adopt new perspectives using Change Acceleration Process (CAP) methodologies that improve adoption and reduce resistance.
• Lead teams to identify innovative solutions to complex problems and coach and develop team members to build organizational capability.
• Build inclusive and diverse program teams that reflect GE HealthCare’s culture of Humility, Transparency, and Focus and contribute to stronger team performance.
• Support regulatory inspections, inquiries, and reportable events by ensuring compliant documentation, thorough traceability, and consistent process execution that reduces regulatory risk.

Educational Qualifications:

• Bachelor's Degree or a minimum of 10 years of work experience.

Required Skills:

• Minimum of 5 years working in a regulated medical device industry.
• Minimum of 5 years supervisory, management, or program leadership experience.
• Program Management, Lead System Designer, or significant multi‑function core team leadership experience.
• Experience across the product lifecycle, including early innovation (pre‑M0), in‑flight development (M0–M4), Installed Base support, and end‑of‑life programs.
• Experience as an Installed Base Engineering Leader or equivalent role with ownership of lifecycle support.

Desired Characteristics:

• Advanced degree or certification/training in Engineering, Science, or Technology-related field.
• Experience leading and executing product lifecycle processes within the medical device industry.
• Familiarity with Design Controls, Risk Management, product development/NPI, and product lifecycle management.
• Experience planning and executing change management efforts across a business.
• Expertise in process design and continuous improvement methodologies.
• Established process development and project management skills.
• Experience with industry regulations and standards (ISO 13485, US 21 CFR 820).
• Demonstrated ability to define, communicate, and execute strategy under crisis conditions while ensuring compliance.
• Experience working cross‑functionally with proven ability to influence and build consensus across functions.
• Excellent communication skills—presentation, verbal, and written—across all organizational levels.
• Strong interpersonal and leadership skills; ability to motivate and develop teams.
• Demonstrated ability to analyze and solve complex problems.

Inclusion and Diversity:

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

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