Director of Motor Vehicle and Workers Compensation

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Director of Motor Vehicle and Workers Compensation Accounts Receivable is responsible for leading and optimizing the end-to-end AR operations for motor vehicle and workers compensation claims across a portfolio of 30 clients. This role oversees insurance discovery, prebill edits, billing rejections, and receivables management totaling over $550 million across 52,000 active accounts. The Director will also manage vendor relationships with an annual spend exceeding $6 million, ensuring performance, compliance, and cost-effectiveness.

Key Responsibilities:

• Strategic Oversight & Execution
  • Lead AR operations for motor vehicle and workers compensation claims, ensuring timely and accurate billing and collections.
  • Develop and implement strategies to reduce billing rejections and improve prebill edit accuracy.
  • Drive insurance discovery initiatives to maximize reimbursement opportunities.
• Operational Leadership
  • Manage a team of 2 direct reports, 4 supervisors, 55 domestic individual contributors, and 12 global staff.
  • Monitor KPIs and performance metrics to ensure operational excellence and continuous improvement.
  • Oversee workflow optimization, system enhancements, and process standardization.
• Vendor Management
  • Direct all vendor relationships related to AR operations, including contract negotiation, performance monitoring, and compliance.
  • Manage a vendor spend portfolio of over $6 million annually.
• Client Engagement
  • Serve as a strategic partner to 30 clients, providing insights, reporting, and recommendations to improve AR performance.
  • Ensure client satisfaction through proactive communication and issue resolution.
• Compliance & Risk Management
  • Ensure adherence to all regulatory requirements and internal policies.
  • Identify and mitigate risks related to billing and collections

Experience: 

• Minimum of a Bachelors Degree 
• 5-10 years in management role with specific focus on MVA and WC 

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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