Director - GI International Quality Engineering & Assurance

 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Vice President, Vulnerability Management to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

The Director GI International Quality Engineering & Assurance is critical to the success of the Delivery Quality & Engineering organization. This role in addition to overall delivery management capabilities is required to have a deep understanding of Quality Assurance and Engineering (QA&E) practices and principles, solutions, frameworks and continuous testing capabilities to lead the specific capabilities of the DQ&E Organization globally.

Key responsibilities:

• Lead and scale a high-performing global QA team, fostering a culture of excellence, accountability, and continuous improvement. Ensure compliance with relevant industry standards and regulatory requirements.
• Define and execute QA strategy including automation, performance testing, security testing and implement standardized QA testing , standards and policies. Drive adoption of test automation frameworks and champion quality-first development principles.
• Support key programs such as SCUP, Claims, Japan Transformation, myAIG etc.
• Working knowledge of US Property and Casualty lines of business including product features, forms, regulatory environments and risks etc.
• Good understanding of different lines of business within Insurance like Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals
• Partner closely with Engineering, Product, and DevOps teams to embed quality throughout the software development lifecycle while adopting CI/CD best practices.
• Collaborate with engineering and product leaders to align testing practices with business and technology goals.
• Manage complex large-scale programs consisting of multiple geographically separate scrum teams supporting automation, regression, feature test and system test.
• Monitor and report on quality metrics and KPIs, using data to drive decision-making and improvements.
• Subject matter expertise on US Property and Casualty lines of business (like Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational), forms, regulatory environments and risks would be preferred.
• Business stakeholder management
• Stay current with emerging technologies and trends to continuously improve Quality Engineering practices and tools. Lead and execute GenAI enabled Quality Transformation and streamline operations.
• Work closely with compliance, audit and engineering teams to adhere to the established process and standards.

• 12+ years of experience in Information Technology with at least 8+ years in Quality Engineering and Assurance.
• Bachelor's Degree in Computer Science; Master's Degree in Business Administration highly preferred.
• Great attention to detail and strategic thinking with flexibility to oversee simultaneous programs.
• Extensive knowledge of DQ&E tool sets such as the Rally, ALM, Jenkins, Selenium, Java, Git, Familiarity in continuous integration/Continuous Delivery DevOps tools, Jenkins, Stash, GIT, Eclipse IDE, and JIRA. BDD, Cucumber and knowledge on data testing. 
• Deep understanding of the full Software Development life-cycle, having grown up practicing these competencies in a large global and complex organization.
• Must have strong presentation skills and expertise in developing PowerPoint presentations, financial models, balance sheets, organization performance dashboards and chargeback models.
• Must be a strong contributor to Solution Architecture (Test Solutions), DevOps (Continuous Testing), and Configuration Management, Digital, Application Testing (Non-Functional), Agile Certified / Scrum Planning, Architecture & Frameworks (Testing), Business Case Development and Program and project management area.
• Possess excellent influencing skills, demonstrated experience navigating large organizations.
• Possess exemplary commend on Systems Development Life-cycle Management, Quality, Management, Mentoring directs, Resource Management, Risk Management, Vendor and Contract Management and QE&A Standards and Governance.

In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.   In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2025 Benefits Summary

Veterans are encouraged.

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#AIGHiring #QualityEngineering #technology #QualityAssurance

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].