Director Financial Institution Conversions

In this role, you will provide leadership for a clearing broker dealer settlement team accountable for providing complex operations activities to client and advisors. Settlement activities include DTC settlement, processing dividend and reorganization activities, and handling physical certificates. This includes resolving escalated advisor issues, lead process improvement initiatives, identifying and analyzing trends to implement solutions to increase advisor and client satisfaction, and managing strategic relationships across multiple channels for delivery of operations services.

Key Responsibilities

• Lead a team of professionals providing complex operations activities to advisors, including regulatory supervision to ensure that compliance and regulatory requirements are met.  Ensure timely and accurate resolution of escalated advisor issues.  Develop and manage cost effective, efficient and compliant operational strategies to ensure advisor and client’s needs are met.  Manage department P&L, focusing on managing controllable expenses, including vendors.
• Manage relationships with a variety of internal and external business partners and advisors to identify root cause of operational and service issues.   Implement solutions to increase advisor and client satisfaction, while ensuring all operational, financial, and regulatory requirements are met.
• Provide thought leadership on process improvements and business transformation activities.  Ensure effective implementation of strategies.
• Provide effective people leadership through effective coaching, feedback and sound performance management practices.  Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. Set department initiatives and aligns and sets individual performance goals.

Required Qualifications

• 7-10 years of relevant experience
• Associate degree or equivalent (2-years)
• Broker Dealer and/or tape to tape experience required
• Active FINRA Series 7

 
Preferred Qualifications

• Strong relationship management/influencing skills
• Ability to analyze root cause and implement solutions
• Demonstrated ability to lead cross-functional process improvement teams
• Previous people leadership experience
• Bachelor's degree or equivalent (4-years)
• Strong working knowledge of Operations techniques (DTC or settlement experience is a plus)
   

About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The estimated base salary for this role is $122,400 - $165,200 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurancesFull timeExemptBusiness Support & OperationsCLEAR Clearing