Director, Falcon Complete (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is looking for highly motivated, self-driven, and experienced leaders dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world.

Our CrowdStrike Managed Services team offers opportunities to expand your skill set through a wide variety of engagements including front page incident response investigations, leading a highly capable team of Managers / Analysts detecting and responding to incidents as they occur in real-time for our customers.

Am I a Director of Endpoint Protection Candidate?

• Do you find yourself interested in overseeing a team that’s putting their hands-on technical skills to the test in detecting, containing, and remediating incidents?

• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

• Do you crave new and innovative work that actually matters to your customer?

• Do you have an Incident Response or Information Security background that you’re not fully utilizing?

• Are you capable of leading teams and interacting well with customers?

• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

What You'll Do:

• Oversee a team of Managers and the Security Operations Analysts.

• Partner with business stakeholders to assist in defining the strategic cybersecurity objectives and goals.

• Assist with setting and advancing the strategic vision for the Falcon Complete team.

• Ensure the team continue to lead the Security Operations functions that consist of:

  • Monitoring, Analysis, and Remediation activities

  • Customer Onboarding (Program Management)

  • Development Operations

• Direct functional management of the Managers and ensure their teams are adequately equipped. 

• Manage budget for corresponding operation costs (labor, training, software, etc).

• Provide escalation path for issues identified by the operations team or customers.

• Participate in reporting requirements to Falcon Complete leadership.

• Partner with Sales on major deals for the Falcon Complete team.

• Maintain healthy ARR figures for your region.

What You'll Need:

Successful candidates will have experience in one or more of the following areas:

• Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists.

• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.

• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.

• Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.

• Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware.

• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.

• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.

• Security Operations: experience leading security operations teams.

Additionally, all candidates must possess the following qualifications:

• 8-10 years’ experience leading information technology and/or security teams in engineering, design, and operations.

• Minimum of 5-7 years of practical experience building threat-based cybersecurity programs, and designing and implementing security controls and compliance programs.

• Demonstrated experience in leading a remote, geographically dispersed team with goal scope and responsibilities.

• Experience in a leadership role within a Security Operations Center.

• Strong organizational skills with ability to manage multiple projects.

• Proven ability to work under pressure and manage competing priorities.

• Excellent analytical and problem-solving skills.

• Excellent collaboration skills.

• Ability to manage multiple projects, priorities, and deadlines.

Education:

BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field.

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This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $170,000 - $260,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here. 

Expected Close Date of Job Posting is:12-27-2025