Director, Enterprise Systems

What we believe 

Job Role

Reporting to the Managing Director, the Director is accountable for managing teams to successful delivery of client projects while collaborating on the strategic direction and vision of the region and company as a whole.

Role Responsibilities

Manage client-facing project teams to deliver projects that meet their objectives on time and on budget
Drive and participate in company-wide strategy and vision discussions
Cultivate and build client relationships with top-tier accounts (site visits, QBRs, etc.)
Drive specific practice areas and set roadmaps/plans
Capable of scoping an engagement
Interview practitioner candidates and help make engagement determinations
Onboard, train and mentor new practitioners
Accountable for internal budgeting, scheduling and resource utilization
Approve SOWs, budgets and timesheets
Contribute to evolving practice templates, methodologies, and artifacts
Serve as project lead or second on engagements as needed
Play a leading role in shaping and closing engagements, including solutioning, scoping, and proposal development
Set and enforce a high bar for written communication, including grammar, formatting, and visual quality across all outputs
Review and elevate client deliverables to ensure clarity, rigor, and executive-level polish (content, structure, and presentation)

Requirements

• Entrepreneurial DNA with clear ownership of execution and delivery client satisfaction
• Some element of professional services firm experience at manager level or more senior, ideally with tech and/or PE specific focus
• Excellent manager of people
• Strong strategic and analytical mindset with exceptional problem-solving skills
• Strong interpersonal and presentation skills
• Exceptional communicator and listener, particularly with clients and prospects.
• Willingness and natural tendency to ‘roll up one’s sleeves’ and assist wherever needed
• Team player who will work across the organization and company to continue improving the way we serve our clients
• Coachable and embracing of best practices and feedback as a means of continuous improvement
• Demonstrated expertise in contemporary technology stacks, development methodologies, enterprise IT solutions, and security protocols with an awareness of disruptive technologies and how they might shape the future landscape / competitive environment
• The ability to demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement
• Approach critical tasks with drive and energy, with an eye on the bottom line and emphasis on predictable completion
• Demonstrated experience operating in B2B consulting environments, preferably with exposure to private equity-backed companies
• Deep experience leading enterprise systems initiatives end-to-end, guiding architecture, design, and integrations while aligning technology to business objectives
• Proven experience leading large, multi-workstream programs, establishing governance, managing risk, and driving disciplined execution
• Skilled in managing third-party system implementers, vendors holding them accountable while advocating for client priorities and outcomes
• Demonstrated experience leading process design and optimization, translating current-state challenges into scalable, future-state operating models
• Hands-on experience with enterprise systems (e.g. ERP, CRM, HCM), including design, implementation, and post-go-live optimization