At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.
While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.
We are seeking an experienced, strategic, and data driven Director of Creditor Relationships to partner directly with the Vice President of Creditor Relationships in a high impact role. This position plays a critical part in shaping and executing our creditor engagement strategy, leveraging data to drive decisions, and maintaining key relationships with executive level stakeholders across the debt relief and recovery industries.
The ideal candidate will bring a strong background in financial services, business strategy, or relationship management, along with excellent communication skills, operational acumen, and an understanding on how to use data to influence direction and outcomes.
Key Responsibilities
- Strategic Relationship Management: Serve as a primary point of contact for executive level representatives at creditor institutions. Build and nurture long-term relationships to ensure alignment, trust and collaboration. Represent the company in high-level discussions, strategic planning sessions and in-person at industry conferences.
- Onboarding: Assist in onboarding new relationships and become familiar with all aspects of the processes with new partners.
- Operational Coordination: Assist in tracking and organizing key processes related to creditor agreements, negotiations, and deliverables.
- Cross Functional Leadership & Communication: Partner with internal teams including operations, compliance, legal, and analytics to ensure alignment and consistency. Communicate complex issues and strategic updates clearly and confidently to internal and external senior leadership. Prepare and deliver presentations for senior execs and external partners.
- Data Driven Decision Making: Analyze portfolio performance and creditor specific trends to guide internal strategies and external communications. Understand and track data visualizations, dashboards, and executive level reports to identify opportunities, forecast outcomes, and support negotiation efforts.Translate insights into strategic recommendations that support business objectives.
Qualifications
- 7+ years of experience in financial services, relationship management, business development, or a related strategic role.
- Proven track record of working directly with senior leadership and navigating complex stakeholder environments.
- Advanced skills in data analysis, interpretation, and reporting. (Excel, Looker, or similar tools)
- Strong written and verbal communications skills with a polished, executive-ready presence.
- Highly organized, adaptable, and skilled in prioritizing across multiple workstreams.
- Ability to maintain confidentiality and demonstrate a high degree of professionalism.
Preferred Qualifications
- Familiarity with the debt relief industry or financial services sector.
- Strong interpersonal skills and the ability to build rapport with a variety of stakeholders.
- Experience influencing or setting strategy at the organizational or departmental level.
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Why Join Us?
While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:
- Considerable employer contributions for health, dental, and vision programs
- Generous PTO, paid holidays, and paid parental leave
- 401(k) matching program
- Merit advancement opportunities
- Career development & training
And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization.
Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.
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