Director of Content & Editorial

Location: Remote United States or Canada
Type: US - Full time; Canada - Independent Contractor

About Human Agency

Human Agency partners with organizations to design and implement secure, scalable, human-centered AI. We believe AI should amplify human potential—not replace it—and we build with that conviction in everything we do.

We are a company of doers. Teams work flat, leaders roll up their sleeves, and the best ideas win. We hold a high bar because our clients trust us with their missions, products, and bottom lines—and we take that responsibility seriously.

We grow by hiring exceptional people who raise the bar and care deeply about the work. Through it all, we lead with purpose, love, and a sense of adventure—doing meaningful work with people we care about.

Human Agency is hiring a Director of Content & Editorial who will act as our “CEO of Content” at our business. This individual is the day-to-day owner of the content function, transforming the business into a high-quality, high-velocity content factory. This senior, hands-on leader will design, build, and run a scalable content plan across socials, web, and press. They will set editorial standards and cadence, and convert content into measurable brand and commercial outcomes. This role will create durable systems to enable repeatable, high quality output while delivering signature, business driving work.

• Direct responsibility for editorial strategy, calendar, production workflows, and consistent delivery across earned and owned channels, such as LI, X, Substack, IG, and web.
• Build the media company arm of Human Agency, including operating model, organization, budget, and initial go to market. Design and operate a content factory with repeatable processes, tooling, SLAs, cost models, and hiring plans to scale output without sacrificing quality.
• Set voice, editorial standards, approvals, and quality gates for flagship work and day-to-day publishing.
• Translate content into business results through lead generation, pipeline influence, events, paid products, partnerships, and other revenue streams.
• Architect technical leverage so you and the team maximize output and preserve deep work time. You will build and own personal and team systems that use automation, templating, and code first workflows to scale editorial capacity.
• Partner with Brand, Growth, Sales, Product, and Founder and executive leadership to align content with company strategy, sales priorities, and go to market.
• Define and own KPIs for output, quality, reach and commercial impact and report regularly to senior leadership.

• A documented editorial operating system that sets process, tooling, roles, SLAs, and templates.
• A 12-month editorial calendar delivering predictable multichannel output.
• Launch of the media arm with org design, budget, go-to-market plan, and initial revenue experiments.
• Delivery of at least two flagship content projects such as a longform series, flagship publication, or monetized product.
• A baseline metrics dashboard tying content to reach and pipeline outcomes.

• Output and quality measured through calendar adherence and editorial scorecard.
• Brand scale measured through audience growth reach and impressions.
• Commercial impact measured by leads pipeline and revenue attributable to content.
• Operational efficiency measured by time and cost per asset and repeatable delivery.

Required

• 8+ years in editorial leadership, content operations or media production with a record of building highly-engaging content that moves audiences from curiosity to adoption and then action. 
• Excellent communication and storytelling skills, as proven by existing published work as a writer or editor.
• Hands-on experience as a producer and editor with the ability to set strategy and execute to deadline.
• Proven ability to scale content output while sustaining editorial quality.
• Demonstrated experience connecting content to business outcomes including lead generation partnerships and productization.
• Strong cross functional skills and comfort briefing and partnering with senior leadership.

Preferred

• Experience launching or running a media company arm publication or content P&L
• Experience managing podcast, writing, and other media publication logistics
• Experience publishing flagship longform work such as books or flagship series.
• Familiarity with analytics automation and production tooling that links editorial workflows to commercial metrics.
• High technical fluency and a record of building or orchestrating tools and code-first workflows to maximize editorial output and preserve deep work time.

• Systems builder who designs durable processes rather than one-off fixes.
• High agency and bias for action.
• Editorial taste paired with strategic judgment.
• Calm under pressure and able to create clarity from ambiguity.
• Ego-free collaborator who earns trust through delivery.
• Mission aligned and committed to hiring up and raising standards.

Reports to Partners (directly to Caroline Hoogland, Chief Executive Officer)

• Competitive compensation with performance bonuses and potential equity. Final band will be set based on scope and candidate experience.
• Remote friendly across the United States and Canada with occasional travel for off-sites, launches and events.

Lead a high-impact charter to define Human Agency’s public voice, focused on expanding human agency in today’s world. You’ll build a repeatable content engine that raises the bar on our impact, and deliver work that directly drives revenue and our reputation. Join a team where smart systems shape our work, craft matters, and the best ideas win.

Human Agency is an equal opportunity employer committed to building inclusive teams.