Director of Communications & Content

The Director of Communications & Content defines and drives Liftoff’s global narrative across audiences: customers, employees, partners, and the broader market. This senior role ensures message consistency, clarity, and impact across earned, owned, and internal channels.

You’ll lead a small team as well as external agency resources across external communications, internal communications, content strategy, and digital strategy, working closely with Product Marketing, Regional Marketing, Brand, and Executive Leadership to align storytelling and voice across all key touchpoints.

This role is ideal for a content-focused leader who blends strategic storytelling with operational rigor and who thrives in dynamic, high-growth environments.

Strategic Communications Leadership

• Develop and execute a unified communications and content strategy that strengthens Liftoff’s reputation and amplifies our leadership in mobile marketing and AI.
• Serve as a key partner to Regional Marketing, Product Marketing, and Brand to ensure consistent narratives across campaigns, launches, and corporate storytelling.
• Manage PR and agency relationships to deliver measurable, high-impact visibility across global markets.
• Oversee executive communications and thought leadership, positioning Liftoff’s leaders as credible, relevant voices in the industry.
  

Content & Narrative Development

• Guide the company’s editorial calendar across web, social, and media channels, ensuring cohesive storytelling that supports brand and business objectives.
• Partner with the Digital & Content Strategist to evolve content for new modes of discovery, including AI-driven search and digital engagement.
• Elevate Liftoff’s presence through data-driven, audience-focused storytelling that builds credibility and engagement.
  

Internal Communications

• Lead internal communications strategy to align and inspire employees around company goals and milestones.
• Partner with HR and leadership to craft messaging that builds transparency, connection, and a unified sense of purpose across regions.
  

Team Leadership & Collaboration

• Manage and mentor a team spanning content, digital, external comms, and internal comms roles.
• Collaborate closely with regional marketing leads to ensure global consistency with local relevance.
• Work cross-functionally with Brand and Creative to translate Liftoff’s story into compelling visual and written expressions.
  

• 10+ years of experience in communications, PR, or content strategy, ideally within B2B technology, ad tech, SaaS, or digital marketing.
• Proven experience leading global communications or brand storytelling for a growth-stage organization.
• Exceptional writing and messaging skills, with the ability to distill complex ideas into clear, human, and impactful narratives.
• Strong experience managing media relations, agency partnerships, and thought leadership programs.
• Analytical mindset with the ability to set measurable goals and demonstrate impact.
• Collaborative, confident, and comfortable leading through influence in a matrixed organization.

Location:
This role is eligible for full-time remote work in one of our entities: CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, TX, UT, and WA.

We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

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