Director, Business Systems & Analytics

The Director of Business Systems & Analytics is a high-impact leadership role designed to integrate enterprise-wide strategy with technical operational excellence. At SalesRabbit, we are moving beyond siloed operations and traditional financial planning to a model where data integrity and system architecture drive our competitive advantage. 

In this role, you will manage SalesRabbit’s enterprise data and systems landscape. You will oversee the convergence of Financial Planning, Revenue Operations, and Business Intelligence to build a scalable, automated reporting environment. This position requires a professional who understands that financial forecasting depends on governed data, integrated systems, and optimized operational workflows.

SalesRabbit is the operating system for field sales and roofing contractors. We replace the chaos of manual tracking with an end-to-end production-to-payment system that handles everything from the first website click to the final invoice. Our software combines online lead creation, field territory management, instant estimates, and a roofing-specific CRM.

With our headquarters in Lehi, Utah, a RoofLink office in Round Rock, Texas, and a growing team of over 100, we are building an AI-native product organization. We use automation to turn messy field data into clear operational leverage, giving business owners the visibility they need to scale and reps the tools they need to close deals faster.

At SalesRabbit, we hire for operating cadence and mindset. For this leadership role, we are looking for the following:

• Systems Focus: You prioritize the design and health of the systems that generate financial data. You address data discrepancies by fixing the underlying architectural issues.
• Effective Communication: You can present complex technical and financial information clearly to the CFO, CEO, and Board of Directors.
• High Accountability: As a Director, you operate with autonomy. You take ownership of the infrastructure required to support company growth.
• Attention to Detail: You maintain high standards for data accuracy and are willing to audit and refine legacy data structures directly.
• Operational Insight: You understand the relationship between front-end sales workflows and long-term P&L outcomes.

• Systems Roadmap:  Serve as the functional architect of the G&A and GTM tech stack; lead software migrations (including NetSuite), tool consolidations, and system integrations.
• Data Governance: Establish company-wide data standards and maintain a unified metric dictionary to ensure consistent calculation of ARR, Net Retention, and CAC.
• Team Management: Direct and mentor the Revenue Operations and Data Analytics (BI) teams.
• Automated Forecasting: Transition the organization from manual modeling to automated rolling forecasts and predictive analytics.
• GTM & Finance Alignment: Coordinate SalesOps workflows with financial reporting to ensure CRM data supports high-fidelity forecasting.
• PE & Board Reporting: Partner with the CFO to provide reporting and insights for Private Equity partners, focusing on unit economics.
• Process Improvement: Identify operational bottlenecks and implement automated, system-based solutions to reduce manual work.
• Strategic Projects: Lead technical and financial due diligence for M&A integrations and departmental scaling initiatives.

• Professional Experience: 8+ years of experience in Business Systems, Sales/Revenue Operations, or Data Engineering, preferably in a high-growth SaaS environment. Finance experience is highly preferred.
• Technical Expertise: Hands-on proficiency in HubSpot (Architecture/Admin level), NetSuite, Ordway/Chargebee, and enterprise BI platforms such as DriveTrain, Looker, or Sigma.
• Data Literacy: Understanding of data warehousing (e.g., BigQuery), relational databases, and the logic required to automate SaaS financial models.
• Leadership: Experience leading technical teams and scaling infrastructure within a fast-paced, PE-backed environment.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related quantitative field.
• Collaboration: Ability to serve as the primary link between technical teams and the Executive Leadership Team.

At SalesRabbit, we hire for operating cadence and mindset. The people who do best here share a few things in common:

• Active Curiosity - You seek root causes before proposing solutions and stay ahead of industry trends and tools.
• Grit & Scrappiness - You roll up your sleeves on hard, ambiguous, unglamorous work. You build from scratch and clean up inherited debt.
• Extreme Ownership - You take accountability for outcomes, proactively communicate blockers, and deliver with minimal oversight.
• Bias Toward Impact - You measure success by business outcome, not effort. You course-correct fast and without ego.
• Team-First Collaboration - You listen to understand, give credit generously, and push back when something is wrong - to protect the outcome, not win the argument.

• 10 paid holidays
• 20 days of PTO
• Medical, Vision, Dental, and Basic Life Insurance
• 401(k) 100% matching up to 4% of salary
• Company phone plan covering service for employee and spouse/child