Director, AI Innovation and Transformation (USA Remote)

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

We are seeking a Director of AI Innovation and Transformation to play a critical leadership role in translating cutting-edge AI capabilities into tangible business outcomes, fostering a culture of innovation at Turnitin. This new role will begin as an individual contributor position, with the opportunity to build and lead a team as it evolves.

The candidate is accountable for translating Turnitin's AI ambition into a prioritized enterprise roadmap and measurable business outcomes, informed by departmental strategies. Working in partnership with departmental leaders, the Director will establish a consistent approach to identifying, evaluating, prioritizing and scaling AI opportunities across the organization.

Key Responsibilities: 

• Develop and maintain a prioritized enterprise AI transformation roadmap aligned with Turnitin's long-range financial plan and strategic objectives. You will work with department owners to synthesize their individual roadmaps into a single, cohesive company roadmap focused on collective outcomes.   
• Be knowledgeable about the industry to make recommendations to departments on where they could focus their efforts.
• Work with department AI Champions to connect operating models to future-state processes to drive transformation approaches that are practical and credible. 
• From department level pilots, establish a framework for approvals, data requirements, and define company success metrics.   
• Facilitate collaboration between department stakeholders to share knowledge and build capacity  
• Build the capabilities necessary to move successful ideas from pilot to production to scaled adoption. 
• Establish the operating model, ways of working, skills, and culture needed to sustain our AI focus across the enterprise. 
• Evaluate emerging AI technologies and and work with department stakeholders to assess their fit for Turnitin 
• Develop and oversee enterprise-wide AI literacy, upskilling, and  enablement programs in partnership with departments across the company"
• Be knowledgeable about AI tools, agents, efficacy of tools and costs to create a consolidated toolset for departments to use. 
• Oversee program level delivery including governance, planning and reporting
• Embed AI-driven decision-making into core processes, accelerating value creation, and ensuring robust governance, ethical standards, and regulatory compliance across all AI initiatives. 
• Ensure AI initiatives deliver measurable business impact, including revenue growth, cost optimization, risk reduction, and improved customer experience.

• Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related discipline, or equivalent practical experience.
• 12+ overall work experience including 5+ years experience in SaaS leadership
• Significant experience leading AI strategy, digital transformation, automation, or technology-enabled business transformation, with demonstrated success translating emerging technologies into measurable business outcomes.
• Proven ability to identify high-value opportunities, develop business cases, prioritise investments, and measure the financial, operational and productivity impact of technology initiatives.
• Experience influencing senior leaders and partnering across multiple functions to align priorities, drive adoption and deliver cross-organisational change in a federated or decentralised operating model.
• Ability to synthesize complex, cross-functional activities into a unified technology roadmap.
• Exceptional ability to lead cross-functional committees and influence leaders at all levels across all business units. 
• A strong focus on driving measurable ROI, efficiency, and productivity gains through technology, rather than purely academic or research-oriented exploration.
• Experience implementing governance, data privacy standards, and best practices in an entrepreneurial, fast-paced environment without stifling innovation.

The expected annual base salary range for this position is: $153,495/year to $255,825/year. This position is bonus eligible.

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.

Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.

In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
• Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
• One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
• Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement*Competitive Paid Time Off 
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

Turnitin, LLC is an Equal Opportunity Employer- vets/disabled. 

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