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Wells Fargo is seeking a Digital Segment Solutions Senior Manager to serve as a strategic connector between line of business segment leaders and the Commercial Bank, Corporate & Investment Bank (CB, CIB) Digital team. This role focuses on identifying and advancing digital opportunities that align with the priorities of the Commercial Banking, Corporate and Investment Banking, and Global Payments and Liquidity business lines and their segments.
The successful candidate will build trusted relationships with segment stakeholders and internal partners, translate business needs into actionable digital initiatives, and ensure visibility and accountability across roadmaps and communications. This role will work closely with Innovation and Partnerships, as well as Digital Product teams, and requires strong organizational navigation skills and independent execution discipline.
In this role, you will:
Job Expectations:
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $305,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
10 Sep 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
The successful candidate will build trusted relationships with segment stakeholders and internal partners, translate business needs into actionable digital initiatives, and ensure visibility and accountability across roadmaps and communications. This role will work closely with Innovation and Partnerships, as well as Digital Product teams, and requires strong organizational navigation skills and independent execution discipline.
In this role, you will:
- Stay closely aligned with segment leaders across Commercial Banking, Corporate &Investment Banking, and Global Payments &Liquidity to understand their evolving priorities
- Identify digital opportunities that address segment needs and triage them into partnership, internal build, or future discovery efforts
- Inform the Digital team on segment-specific business needs and context; engage in discovery sprints for product ideas with business and client segment perspectives, connecting dots across product domains
- Track digital initiatives and roadmaps relevant to the segments and report progress to segment stakeholders; unblock progress as needed by navigating the organization
- Work with digital research team to monitor competitive landscape across segments including bank and fintech competitors, and identify key trends to respond to
- Support communications and presentation development for segment leaders, ensuring clarity and strategic alignment
- Facilitate workshops and discovery sessions to surface new ideas and opportunities including artificial intelligence use cases, with support from innovation and design teams
- Build and maintain strong working relationships with segment stakeholders, Innovation and Partnerships, Digital Product teams, and enablement partners
- Coach and manage a team of Segment Digital strategists, ensuring high-quality delivery
- 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience
- Experience in digital strategy or strategic product management within consulting, financial services, or fintech
- Familiarity with Commercial Banking, Corporate and Investment Banking, and Global Payments and Liquidity products and services
- MBA or similar relevant academic degree
- Strong proficiency with Microsoft suite for executive-level communications
Job Expectations:
- Sense of urgency
- Ability to work cross-functionally
- Strong ownership mentality
- Independent execution discipline
- Ability to navigate complex organizational structures and build trusted relationships
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $305,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
10 Sep 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo Charlotte, North Carolina, USA Office
355 W Martin Luther King, Jr BLVD, Charlotte, NC, United States, 28202
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