The Digital Community Manager will recruit and train social media editors, oversee community engagement, and manage talent development programs.
We are seeking a skilled and motivated Digital Community Manager to join Vocal’s growing team. The ideal candidate understands internet culture instinctively and can translate that knowledge into identifying and cultivating talent. This is a full-time position through November 2026, with the opportunity for extension.
Responsibilities - Partnerships & Talent
- Set strategy for recruiting and training a team of social media editors through a network of youth, digital, and/or organizing groups in the social impact and social media space
- Identifying potential talent in a large pool of creators and editors
- Optimize onboarding and outreach strategies for continued program growth
- Create and implement community engagement strategies to increase user retention and platform adoption, including organizing and moderating community challenges
Responsibilities - Community Management and Training
- Oversee a community of social media editors, owning support needs and overseeing talent development programs
- Build and maintain an active and engaged community
- Oversee development of best practices and community resources, acting as a sounding board for burgeoning creators
- Work closely with social team to identify and nurture talented social media editors
- Help shape internal workflows and product development based on community insights
Qualifications
- 3+ years of experience in organizing, community management, or social media
- Experience building, growing, and managing large online communities
- Understanding of TikTok, Instagram, Facebook, and YouTube content strategies
- Self-starter who can work independently and manage multiple priorities
- Passion for short-form video content and social media trends
- Project management experience and close attention to detail
Benefits
- Health insurance covered at 90% for full time employees; Dental and Vision available
- Unlimited PTO and sick leave
- 401(k) plan & company contribution
- Unique “Wellness” & “Touch Grass” benefits
- Fully remote position based in the US
Vocal Media is committed to developing leaders, policies, and a team culture that embraces diversity and enhances equity. We believe that differences in backgrounds, experiences, and identities lead to healthier organizations and stronger teams. We recognize that our success requires commitment to obtaining and retaining a diverse staff that provides the highest quality services to our clients and creators.
Vocal is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity, or disability, or any other legally protected basis. Vocal is committed to providing accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. Vocal will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
Top Skills
Facebook
Instagram
Tiktok
Youtube
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
