Role: Production support- UPM
Location: Plano, TX (Onsite)
Mandatory skills: Production support: UPM
Job Description:
Production support: UPM
• Troubleshoot complex application and environment issues
• Good to have skills: UPM
• Monitor Alerts , batch jobs, data loads, and integrations
• Maintain automation, standard operating procedures, and change logs
• Coordinate with infrastructure, network, and development teams to resolve incidents
• Assist with the configuration and operational deployment
• Development of solutions to connect customer systems and extract and transform data
• Validate and test configurations against business requirements
• Effectively investigate issues/incidents and communicate findings in a root cause analysis
• Support and document scheduled production processes
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