About mPulse: mPulse is the leader in conversational AI and member engagement for healthcare. We partner with the nation's most innovative health plans — Medicare Advantage, Medicaid, and Commercial — to engage members in conversations that close care gaps, improve Stars ratings, and drive better health outcomes. Our platform reaches tens of millions of Americans and is built on the belief that better health starts with better conversations.
About mPulse: mPulse is the leader in conversational AI and member engagement for healthcare. We partner with the nation's most innovative health plans — Medicare Advantage, Medicaid, and Commercial — to engage members in conversations that close care gaps, improve Stars ratings, and drive better health outcomes. Our platform reaches tens of millions of Americans and is built on the belief that better health starts with better conversations.
Job Summary:
mPulse is looking for a DevOps Engineer III who will fit into the internal technology team. The DevOps Engineer III is a key member of the engineering team, responsible for supporting the development and implementation of the company's DevOps strategy. This includes collaborating with development, operations, and infrastructure teams to implement processes, tools, and practices that enable the continuous delivery of high-quality software. The DevOps Engineer III is also responsible for contributing to the design and deployment of scalable, highly available infrastructure and systems. In this role, you will have the opportunity to work on a wide range of technical challenges and contribute to the company's ability to deliver value to its customers.
Duties/Responsibilities:
- Support the development and implementation of the company's DevOps strategy
- Work with development, product, and the rest of the DevOps team to ensure that software is delivered to production quickly and with confidence
- Contribute to the design and deployment of scalable, highly available infrastructure and systems on AWS using Hashicorp suite of tools; Nomad, Consul, Vault and Terraform
- Collaborate with engineering teams to ensure that their work is integrated into the company's DevOps pipeline in a seamless and efficient manner
- Assist in the management of the company's source code repository on Github and enforce best practices for code review and branching
- Monitor the health and performance of the company's production systems and troubleshoot issues as they arise
- Participate in a rotating on-call schedule to provide after-hours support and incident response for critical production systems
- Collaborate with security and compliance teams to ensure that the company's DevOps processes and infrastructure meet industry standards and regulations
- Provide guidance to DevOps Engineer I, II and serve as team mentor
- Perform other duties as assigned
Skills/Abilities/Experience:
- 5+ years of experience with DevOps practices, tools, and technologies, including experience with continuous integration, deployment, and delivery
- Understanding of cloud computing platforms, particularly AWS
Experience with deploying and managing infrastructure on these platforms using tools such as Github Actions, Nomad, Consul, Vault, and Terraform - Experience with managing source code repositories, particularly Github, and adhering to best practices for code review and branching
- Understanding of Linux/Unix systems and experience with shell and python scripting
- Experience with monitoring and troubleshooting production systems
- Experience with security and compliance in a DevOps environment, including an understanding of industry standards and regulations
- Experience working with healthcare data is beneficial
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams
Minimum Qualifications
- Bachelor’s Degree (or equivalent) in computer science, engineering, or a related field, or equivalent work experience
- Communicates and collaborates with product developers, direct manager and engineering peers to develop the correct solution
- Is responsive to assigned Bugs / hotfixes
- Has successfully completed and released production code
- Demonstrates ability to describe mPulse business and client base
- Contributes regularly to technical discussions
- Has demonstrated repeated technical project success
- Makes effective use of development environment and tools
Physical Requirements
- Ability to stand and sit for an extended period of time
Why mPulse? 🙌
🏡 Remote-First & Flexible PTO — work from wherever you're most productive
🏥 100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance.
💰 401(k) + 4% Match — with financial advisors to help you plan
👶 6 Weeks Parental Leave
📈 Invest in You — 30-60-90 day plans and frequent training
🎉 Culture of Recognition — peer-to-peer bonuses & team celebrations
Equal Opportunity: mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at mPulse are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Why mPulse? 🙌
🏡 Remote-First & Flexible PTO — work from wherever you're most productive
🏥 100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance.
💰 401(k) + 4% Match — with financial advisors to help you plan
👶 6 Weeks Parental Leave
📈 Invest in You — 30-60-90 day plans and frequent training
🎉 Culture of Recognition — peer-to-peer bonuses & team celebrations
Equal Opportunity: mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at mPulse are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
*If you require any accommodations during the application, interview, or assessment process due to a disability or any other accessibility-related concern, please do not hesitate to reach out to our People Ops and Recruiting team at [email protected]
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
