Easy Apply
Easy Apply
As the Deal Desk Lead, you'll manage deal execution, optimize sales workflows, and collaborate across Finance, Sales, and Legal to enhance operational efficiency and scalability.
Company Overview
Eve is an industry leader in legal tech, empowering plaintiff attorneys with AI-driven solutions to achieve better outcomes for their clients. Our core values—Excellence, Visionary Innovation, and Elevation—drive everything we do. We are committed to providing tools that transform the legal industry and support our clients' success at every step. Targeting a total addressable market (TAM) of over $500 billion, we are positioned at the forefront of a rapidly expanding industry.
Why Join Eve
At Eve, you’ll have the unique opportunity to shape our Revenue Enablement across all of GTM. You’ll work cross functionally with GTM orgs to design and implement onboarding and training programs. As our first dedicated enablement hire, you'll set, define and implement measurable KPI's. Our team values innovation, collaboration, and the drive to push boundaries.
The Opportunity: Director, Deal Desk & Strategy
As our Director, Deal Desk & Strategy, you will play a critical role in building and scaling our revenue operations by managing deals and developing standardized processes that balance speed with control. You’ll work at the intersection of Finance, Sales, and Legal teams to ensure our products reach customers and fuel Eve Legal’s rapid growth. As a close partner to our Sales team, you’ll design systems that dramatically accelerate our deal making processes. You'll have the opportunity to build AI-powered, scalable processes from the ground up and directly impact our most strategic customer relationships.
Responsibilities
- KPI Tracking: Monitor and report on key deal metrics, including discounting levels, payment term deviations, and contract exceptions.
- ASP Optimization: Drive initiatives to increase Average Sales Price (ASP) by influencing deal structures and advocating for value-based pricing.
- Discount Governance: Enforce pricing guardrails and limit non-standard discounts to protect gross margins and reduce "exception" volume.
- Deal Strategy: Act as a strategic advisor to Sales, helping architect complex deals that balance speed-to-close with long-term financial health.
- Cross-Functional Alignment: Serve as the primary bridge between Sales, Finance, and Legal to ensure all agreements meet compliance and revenue recognition standards.
- AI Tooling: Partner with internal teams to build AI-native tracking tools that provide real-time visibility into commercial trends and deal patterns.
- Bottleneck Analysis: Identify and resolve friction points in the sales cycle by analyzing data on deal velocity and term-based delays.
- Executive Reporting: Provide data-driven recommendations and escalation paths for high-priority deals requiring executive intervention.
What You'll Bring
- 10+ years of total work experience, with 4+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment
- Track record of taking messy, undefined processes and turning them into repeatable, scalable systems
- Strong desire and experience building automated workflows to scale operations
- Excellent communication and stakeholder management abilities across departments
- Strong project management skills with experience juggling multiple critical initiatives
- Bias toward action and comfort operating in ambiguity
- Experience with CRM systems, CPQ tools, and contract management platforms
- Collaborative mindset and enjoy solving problems through cross-functional partnership
Preferred Qualifications
- Experience at a high growth SaaS, cloud, or AI/ML company
- Experience with deal operations at companies with subscription and/or consumption-based business models
- Knowledge of enterprise software contract terms and industry-standard commercial practices
- Understanding of AI business models and the unique commercial considerations
Benefits
- Competitive Salary & Equity
- 401(k) Program & company match
- Health, Dental, Vision and Life Insurance
- Short Term and Long Term Disability
- Commuter Benefits
- Autonomous Work Environment
- In-Office/Home Office Setup Reimbursement
- Flexible Time Off (FTO) + Holidays
- Quarterly Team Gatherings
- In office Perks
Top Skills
AI
Contract Management Platforms
Cpq Tools
Crm Systems
Similar Jobs at Eve
Legal Tech • Software • Generative AI
As an Inside Sales Representative, you'll manage the full sales cycle for mid-market accounts, drive revenue growth, and collaborate across teams to enhance client satisfaction.
Top Skills:
Chili PiperHubspotOutreachSalesforceZoom
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills:
Legal TechSaaS
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
