Timely is your home for secondary master scheduling featuring AI optimization and support from a team of educators who know and have lived scheduling. Not only does Timely save time and headache, it unlocks resources so district and charter leaders can build a schedule that drives staffing and budget efficiencies.
We founded Timely to build the tool we wish we'd had when we were in schools -- hoping to save school leaders hundreds of hours of wasted time while allowing district leaders to enable their academic, budget and staffing priorities. Our solution addresses the needs of school-based employees who toil away building schedules and central office employees who need visibility into them.
After completing a successful pilot during the 2022-23 school year, we have scaled our impact across the country. Through a lean approach, we've achieved impressive growth - 8.0x and 3.6x ARR increases in consecutive years - with extraordinary renewal rates (95% logo retention, 96% gross revenue retention). Today, Timely is serving schools across 14 states and Washington D.C. This growth has been driven by our strong product-market fit, deep understanding of education, and commitment to customer success.
About the roleAs a data integrations engineer, you will operate across both engineering and customer success teams to ensure that customers can integrate with and leverage our scheduling technology for their needs. You’ll work closely with customer success team members to own a portfolio of clients who wish to integrate with Timely for their scheduling needs. Additionally, you will devise the architecture and patterns to generalize and scale the process of reliable integration across many clients, reducing the cost of such integrations over time. Finally, as an early engineer on this team, you’ll be responsible for establishing the culture and patterns that allow us to grow the team over time to serve even more customers.
Roles & ResponsibilitiesOwn the ingestion, transformation, and export of data between district systems and the Timely data model and product.
Partner with customer success, SIS representatives and district IT staff to plan out requirements for integration of a customer.
Meet with customers as needed to execute integration workflows and troubleshoot any challenges. Some travel may be required.
Work with the broader engineering team to generalize the process of data ingestion and export from customer systems.
Work with customer service to establish processes and institutional knowledge around data integrations with different districts.
Support efforts to grow the team and onboard new team members to serve more customers.
Required Qualifications
Prior experience successfully implementing data ingestion, transformation, cleaning and export through a variety of means (ranging from CSV-based integrations to service APIs).
Experience with at least 1 programming language (we predominantly use Python & Typescript) and 1+ years of experience with data query & analysis technologies (SQL, Python Pandas, etc.) in a client-facing capacity. Exposure to these technologies in production environments is strongly preferred.
Demonstrated experience leveraging communication and collaboration skills to work with customers and cross-functional team members.
Ability & excitement to step into an early (seed-stage) startup role, with urgency of execution, breadth of responsibilities and opportunities for growth that come with it.
Preferred Qualifications
Prior experience with mentoring, interviewing and growing technical team members.
Experience working with school and district data as an educator, administrator or IT staff member. We’re particularly excited about candidates who have familiarity with school scheduling systems and SIS platforms.
Located in New York City or Boston metropolitan areas (role is remote but with regular in-person gatherings)
Enjoy comprehensive benefits, including health, dental, vision and life insurance, unlimited PTO
Work with an exceptional team tackling meaningful challenges in education.
Be part of a growing, mission-oriented company with a proven product.
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